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Courtyard by Marriott NW Hwy at Stemmons/I-35E – reviews, photos

3.0 of 5
2383 Stemmons Trail, Dallas, TX 75220
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Courtyard by Marriott NW Hwy at Stemmons/I-35E
Ranked #145 of 190 hotels in Dallas
3.0 of 5 stars 13 Reviews
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13 reviews from our community

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Traveller rating
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Date Rating
Ankeny, IA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Beware”
2 of 5 stars Reviewed 30 November 2009
1
person found this review helpful

We usually love Courtyard but stay away from this Hotel. First off it is located in a bad neighborhood. Dallas police had a reader board warning of bait cars in the area. We arrived to the sound of a car alarm. Turns out the truck belonged to a worker that was renovating the lobby and he was gone for the weekend. The staff was kind enough to relocate us to the other side of the hotel. Then in the middle of the night there were several young people running the halls, yelling and slamming doors. The desk clerk could not figure out how to use a gift card as partial payment.

  • Stayed November 2009, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask seahsker about Courtyard by Marriott NW Hwy at Stemmons/I-35E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City
1 review
1 helpful vote 1 helpful vote
“Nightmare - if I could've slept”
2 of 5 stars Reviewed 19 October 2009
1
person found this review helpful

Marriotts are usually pretty nice. This one was under construction in the lobby, which is OK in itself, because the staff was courteous and got the job done. However, I am a Marriott rewards customer and my basic requests are recorded in the system. I always request a room on higher floors and away from outside doors and elevators, always request extra pillows and towels. None of those requests were met. we were put on a corner spot on the lowest level. The bed was extremely uncomfortable, and there's a "Gentleman's Club" directly behind the hotel that plays VERY loud music until all hours of the night, and you can also hear people yelling and making a lot of noise. It's right next door to a liquor store and is not in a very good part of town. The breakfast wasn't anything but bagels, muffins and cold cereal, usually they have hot breakfasts.

Even though we paid in advance, we almost surrendered the room on the 2nd night and stayed with relatives. I think a Motel 6 would have been just as comfortable, or even more comfortable and a lot better price.

  • Stayed October 2009, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, IL
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“Disappointing Courtyard”
1 of 5 stars Reviewed 2 May 2007
2
people found this review helpful

This hotel is old and badly in need of renovating. The price is extremely high for the poor quality, not to mention that breakfast is not included. I ran off with a box of cereal after no one was around to ring me up near the buffet. The beds were extremely thin and definitely not Marriott quality. The workout equipment has not been updated or maintained in years and should be thrown away. We checked out after 2 nights and moved to the SpringHill Suites which was next door. Fortunately, the Springhill was a very pleasant experience.

  • Liked — SpringHill Suites next door
  • Disliked — Old, poor beds, $12 breakfast
  • Stayed May 2007
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Senior Contributor
25 reviews 25 reviews
Reviews in 22 cities Reviews in 22 cities
65 helpful votes 65 helpful votes
“Dreaful Properth”
1 of 5 stars Reviewed 20 January 2007
1
person found this review helpful

I've become a big fan of Courtyards in the past year or so - picking them over full service Marriotts very often while on work. However, this property seems to have misplaced the memo suggesting it upgrade.

Not only was it old and musty, but the whole property had the air of some cheap motel. While the check in process was depressing with an equally unenthusiastic person behind the counter, the room managed to beat that experience outright. The in-room AC/heating unit made such a racket, that I could barely hear the TV. The bed was lumpy and sagged a lot at the ends. The bathroom was rather basic.... OK, I've made my point.

Next time, if you're completely hard up for accomodations, as I was given the last min booking, stay at a Motel 6 over this one... I'm sure the experience couldn't get any worse.

  • Liked — Nothing
  • Disliked — Too many to list
  • Stayed January 2007, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask vaznayak about Courtyard by Marriott NW Hwy at Stemmons/I-35E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, FL
Senior Reviewer
8 reviews 8 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Old and needs renovating”
2 of 5 stars Reviewed 22 May 2006
1
person found this review helpful

This Courtyard is old, musty, needs new carpet and complete renovation. The mattresses are thin and the sheets are poor quality. Breakfast is not included, very limited workout room, and the business center only has a printer - no computer.
The staff is friendly and helpful here, but Dallas has better choices.
It is located near Pappasito's, Pappa's BBQ, and Pappadeaux, but several miles to good shopping.

  • Stayed May 2006, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Courtyard by Marriott NW Hwy at Stemmons/I-35E

  • Courtyard Hotel Dallas
  • Dallas Courtyard
  • Dallas Marriott
  • Courtyard Dallas
Address: 2383 Stemmons Trail, Dallas, TX 75220
Price range (per night):* INR5,058 - 7,503

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Courtyard by Marriott NW Hwy at Stemmons/I-35E
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