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The Fairmont Dallas – reviews, photos

4.0 of 5
1717 North Akard Street, Dallas, TX 75201
Hotel amenities
The Fairmont Dallas
Ranked #33 of 190 hotels in Dallas
4.0 of 5 stars 309 Reviews
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309 reviews from our community

What travellers say about this hotel
  • Arts District(10)
  • Great view(7)
  • Rooms are spacious(6)
  • Front desk staff(6)
  • American Airlines(5)
  • Pyramid Restaurant(5)
  • Gold Floor(5)
  • Friendly and helpful(5)
  • Free internet(5)
  • Very friendly(4)
Traveller rating
    112
    114
    43
    25
    15
Only show reviews for Family (28) | Couples (83) | Business (129)
Date Rating
Puerto Vallarta, Mexico
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Excellent location, very pleasant stay - service dedication is behind”
4 of 5 stars Reviewed 26 January 2012

The Fairmont Hotel is located in the artist center and is greatly reachable and only 25 min distance from the airport, almost downtown. We had a very pleasant stay, however, the service was somehow 'very professional' instead of warm and obliging.... We stayed for 4 days during the week and had a great suite at the executive level – plenty of room for 2 persons.

The highlight in the morning was the breakfast at the lounge at the 18th floor and I really enjoyed the choice of fruits, warm dishes and great coffee.

The only thing missing for a really excellent stay: by spending 4 nights at the hotel, I would have expected that our towels might have been changed at least once (and there was no ecologic hint available in the bathroom) and that amenities like shower gel and body milk would have been replaced at some point in time. Instead I was frustrated by squeezing out the rest of it….

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Smooth, pleasant stay”
4 of 5 stars Reviewed 25 January 2012

I stayed in a lovely room on a high floor. The room itself was immaculate, the view was great, and the hotel itself was warm and well-appointed, with nice touches like excellent, non-glaring bathroom lighting and artwork in the lobby. The staff I encountered were uniformly efficient and kind, and I walked to all of my downtown business meetings. A few warnings: food and parking are pricey (half a grapefruit: $8; parking: $25/night), and avoid rooms by the ice machines, which are loud.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask texanroadtripper about The Fairmont Dallas
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KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review
15 February 2012
Hello and thank you very much for sharing your experience with us in this forum. We are very pleased to hear that you enjoyed your guest room accommodations and that you had a positive experience. We hope to see you again very soon at The Fairmont Dallas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, WA
Senior Contributor
44 reviews 44 reviews
Reviews in 26 cities Reviews in 26 cities
50 helpful votes 50 helpful votes
“Nice place in Dallas”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

This was a conference stay for me and as I'd booked late, there wasn't a lot of choice left for hotels near the Convention Center. I'd stayed at other Fairmont properties, so this seemed like a good choice. Fantastically comfortable bed. Housekeeping was good, but not great--it didn't look like anyone had really LOOKED at the room as the valance on the curtain was hanging off about 2 feet.. Concierge and bell staff were wonderful. The restaurant was very good, which was helpful since there isn't a lot nearby. All-in-all, the weekend stay was ok.

Room Tip: Free wifi if you sign up for their President's Club.
See more room tips
  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TravelLib about The Fairmont Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Senior Contributor
41 reviews 41 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Clean, safe, and a great location”
4 of 5 stars Reviewed 23 January 2012

Went to Dallas on a business trip. Stayed at Fairmont, room was large, clean, it was fine. Over zealous maid threw out my unread newspaper...and I am still waiting for the management to call me back.

After breakfast, I waited and waited to pay, and I had to track someone down to pay (apparently, my waiter was sent to lunch and no one picked up my table).

Would I stay here again? Probably not...but as I said, it was clean and I felt safe.

Beds were double rather than queen, and I wish it had a fridge, rather than the minibar...

Would not stay here again, but rather the Magnolia Hotel instead.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AL
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good Experience”
4 of 5 stars Reviewed 23 January 2012

I arrived on a business trip to find I had been upgraded to a suite. Very nice! The room was a bit dated, but clean. Good location in downtown. I do wish that they had vending machines. The gift shop sold sodas, but they were expensive. The hotel restaurant was also expensive but served wonderful food. The staff were extremely helpful and polite.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Fairmont Dallas

  • Fairmont Dallas
  • Dallas Fairmont
Address: 1717 North Akard Street, Dallas, TX 75201
Price range (per night):* INR7,225 - 17,508

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