Please beware, i can not talk about other Homestead Studio Suites but if they are anything like Homestead Studio Suites Dallas - North - Park Central please save yourself the mental anguish and find another place to stay.
*The rooms small like mold and smoke.
* Having checked out of one room into another due to floor damage (carpets ripped) and the horrible smell, i found that my new rooms refrigerator leaked every night wetting the whole kitchen floor, causing the mold smell that no doubt is under the carpets.
* Laundry service: After talking with the "front desk staff" i was told i was not entitled to a refund after spending $2 on each machine ( total of $6) only to find that 3 of the 4 washers didn't work (no signs were posted). I asked who would refund me and they told me to call the owners of the machines and report that they were out of service and to collect my refund from them. The owners of the machines stated that they were not responsible for refunds, but they would come out to service the machines later this week. I've already checked out, with my laundry in tow.
* The staff have no understanding of customer satisfaction or service, as the representatives just walked away from me multiple times stating that "Hey, we didn't tell you to stay here, if you don't like it go some place else". I've never been treated as a paying patron with so much disrespect.
*the grounds are a shamble with litter, and dog poop everywhere.
Simply put this place needs new management, new staff, and an overhaul as it certainly does not live up to any standard other than disgusting.
- Homestead Studio Suites Dallas
- Homestead Suites Dallas
- Homestead Dallas
- Dallas Homestead Suites
- Dallas Homestead
