In this part of town for business travel The Stoneleigh is a good bet (as compared to the Warwick, Palomar or even the Mansions – have not stayed at The Ritz yet). The rooms are comfortable, quite and clean and the bathrooms have been completely redone (unlike the Warwick). I stay in the studio suite for some extra room.
While I have not tried the spa, this is not a hotel of elevated personal service like The Four Seasons – they have trouble calling you by name and there is a small front desk area with typically one person working, so you have to wait. The hotel bar could use a little more customer focus also, and dining was typical, but there is a great steak place across the street. If you are on business, go to the bar at the Warwick and stay in a comfortable room at The Stoneleigh. If you want a higher level of personal attention, go to the Crescent, Four Seasons, etc. as this is a notch down.
Room Tip: Studio suite gives you some needed extra room.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 February 2012
Thank you so much for your feedback. We wanted to let you know that since your stay at The Stoneleilgh Hotel & Spa, there has been a change in management companies. That being said we are working with each of our staff member and management team on a daily basis with regard to higher standards of service and the personal touch each of our guests deserve. The next time you join us here at The Stoneleigh Hotel & Spa I am sure you will notice a difference. Thank you again for your comments. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC