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Adolphus Hotel – reviews, photos

4.0 of 5
1321 Commerce St., Dallas, TX 75202
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Rise and Shine Package
Adolphus Hotel
Ranked #12 of 190 hotels in Dallas
4.5 of 5 stars 892 Reviews
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892 reviews from our community

What travellers say about this hotel
  • French room(73)
  • Very nice(19)
  • Old world(14)
  • Valet parking(14)
  • Junior suite(13)
  • Rodeo bar(12)
  • Friendly and helpful(11)
  • Convention center(10)
  • Neiman Marcus(9)
  • Great location(9)
Traveller rating
    590
    173
    57
    41
    31
Only show reviews for Family (104) | Couples (321) | Business (296)
Date Rating
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
“Consistently Outstanding Experience”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We celebrated our 6th anniversary, and the service was as perfect as when we hosted our wedding reception at the Adolphus 6 years ago. The staff was friendly, efficient, seeking opportunities to make it a memorable stay. The room was exactly what was expected, elegant, comfortable, clean and modern amenities. We love the historic charm that has been so lovingly cared for, reflected in the polished wood and gracious style throughout the hotel.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Terry K about Adolphus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Davis, Director of Public Relations at Adolphus Hotel, responded to this review
22 February 2012
Dear Terry,

It was an honor to have you with us on your sixth anniversary. We are so pleased that we made it truly memorable for you both.

You are so right: The Adolphus is lovingly cared for. With 422 guest rooms and suites, it is a Herculean effort by a dedicated team of hoteliers.

Thank you for staying with us - and for your thoughtfulness in writing about your visit.

Warmest regards,

David
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Los Angeles, California
1 review
“Make sure "it is in writing"”
3 of 5 stars Reviewed 10 February 2012

When we checked in late on a Friday evening to join our relatives staying there for a wedding, we were told by the clerk who handled our check in,that our room rate was going to be reduced by $30 a night.
The reason for this was that our cousin had been "upgraded" to the room next to ours and therefore our room rate was going to be adjusted. We could not check out in our room, so we went to the desk, and because a car was waiting for us to go to the airport, we just took the statement without looking it over. When we got home we noticed that the rate was not reduced as advised. Our 3 calls and 2 emails went unanswered and we disputed the difference with our credit card company. However, the hotel will not stand behind this as the clerk did not put anything in writing. So anything you are promised by this hotel, should be in writing!! They do not honor their word.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask IrisL59 about Adolphus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Davis, Director of Public Relations at Adolphus Hotel, responded to this review
20 February 2012
Dear Iris,

Thank you for bringing this to our attention. We did not receive your e-mails or your telephone messages. You may have us confused with another hotel. To remove all doubt, please call our Front Desk manager at (214) 742-8200, and he will be happy to discuss this with you further. We may be able to point you in the right direction.

Kind regards,

David
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Omaha, Nebraska
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Outstanding Business Meetings”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

The Adolphus is located near the center of Dallas in an area with a wide range of activities. The hotel has the charm and history of being near a century old, but with all of the modern amenities in the hotel rooms, exercise facilities and meeting rooms one might expect. The staff anticipated nearly every need and with minimal, if any interference. The food quality, preparation and presentations during our two days of meetings were impressive, healthful and very tasty. One of the best hotels around at extremely competitive rates. A must stay.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Jeff G for Dallas
Ask Jeff G about Adolphus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Davis, Director of Public Relations at Adolphus Hotel, responded to this review
11 February 2012
Dear Jeff,

Thank you for your kind words of praise. It was a pleasure having you with us, and we appreciate knowing that we helped make your business meeting in Dallas a success.

We hope you will return often.

Kind regards,

David
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Stratford, Connecticut
1 review
2 helpful votes 2 helpful votes
“Great experience!”
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

My stay at the Adolphus was a very pleasant one. Easy check-in. Polite staff. Beautiful lobby, steeped in history. The car service is a wonderful amenity. Easy walking distance to many sites and restaurants as well as the convention center. I can't say enough good things about my experience there.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelinglibrarian70 about Adolphus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Davis, Director of Public Relations at Adolphus Hotel, responded to this review
11 February 2012
Dear Guest,

We always appreciate hearing that travelers find a warm and gracious welcome at The Adolphus.

Our complimentary sedan service is one of our most popular amenities. It represents a great savings, in and of itself.

Thank you for staying with us.

Best,

David
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Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Downtown Dallas treasure”
4 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

I stayed at the Adolphus for 4 days. Every aspect of my stay was nothing short of ideal. Staff from check in to check out were helpful and courteous. It is a beautiful hotel in a great location. I can highly recommend the French Room restaurant which equaled my best Paris or NY dining experiences. I was on a discounted internet site rate and to some limited extent this made my stay even more enjoyable.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travelersfromaust about Adolphus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Davis, Director of Public Relations at Adolphus Hotel, responded to this review
11 February 2012
Dear Guest,

It is always a great pleasure to welcome international guests, and we have entertained many travelers from Australia in recent years. The word has obviously spread in that part of the world.

Thank you for recommending The French Room at The Adolphus. It truly does rival the best restaurants in Paris and New York, as many have commented here.

We wish you safe travels and a quick return to The Adolphus.

Warmest regards,

David
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Additional Information about Adolphus Hotel

1321 Commerce St., Dallas, TX 75202
Price range (per night):* INR7,281 - 14,340

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