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The Joule, Dallas – reviews, photos

4.5 of 5
1530 Main Street, Dallas, TX 75201
Hotel amenities
Special offer
Breakfast, with our compliments
The Joule, Dallas
The Joule, Dallas
The Joule, Dallas
The Joule, Dallas
The Joule, Dallas
The Joule, Dallas
Ranked #10 of 190 hotels in Dallas
4.5 of 5 stars 286 Reviews
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286 reviews from our community

What travellers say about this hotel
  • Charlie Palmer(21)
  • Room service(10)
  • Very nice(7)
  • PM lounge(6)
  • Only complaint(5)
  • Valet parking(4)
  • Pool area(4)
  • Main street(4)
  • Beds were comfortable(4)
  • Good thing(3)
Traveller rating
    202
    44
    14
    11
    15
Only show reviews for Family (17) | Couples (113) | Business (89)
Date Rating
Texas
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Not Quite 5 Stars”
4 of 5 stars Reviewed 12 February 2012

Stayed for a Valentine Weekend at the Joule (Feb 11, 2012). It was a rather chilly weekend and the lobby was freezing but the decor was beautiful. Found the front desk staff to be very young and inexperienced IMO. We are SPG Platinum guests and we were not greeted as such. We were not upgraded either nor are the platinum amenities worth anything special like you would think at this type of hotel. The room was very upscale/classy and very quiet and comfortable. I've stayed at the Trump Soho and it reminded me a lot of that hotel but smaller in size and grandeur (bathrooms much smaller). The shower had the rain shower feature and there was a heavy frosted glass door for the toilet area for complete privacy. the lights were all set to dim or be bright whichever you prefer. Bose sounds system with remote. The room was nice even without the upgrade. The service was lacking for a luxury hotel like other reviewers have mentioned. The staff should be holding doors and welcoming you at all times. There's potential if they train their staff right.
They need to figure out how to warm their lobby when it's cold out - somehow get the cold air to blow out not in as it really was uncomfortably cold for all of us.
We ate at the Charlie Palmer Restaurant that is attached and it was upscale and sophisticated. While it was good I wouldn't go back. We were rushed out at the end of our meal.
It's just not quite 5 stars but still a nice stay if you are looking for modern, sophisticated touches here an there.

Room Tip: Don't expect Platinum to get your anything at this hotel!
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Sparky8188 about The Joule, Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Beautiful Hotel, Restaurant and Bar”
5 of 5 stars Reviewed 12 February 2012

For Xmas, my husband and I decided to book a suite at the Joule. Great idea. The suite was wonderful. Clean. The bathroom was beautiful with a large soaking tub, a shower room and excellent lighting. It was incredibly trendy and modern without being intimidating and cold. I can't get over the bathroom. It was so nice!!! Also, it was very nice to be next door to Neiman Marcus. The staff was excellent and even helped us get on the VIP list at a club. Anything we asked for was done. At first, I did not want to eat at the restaurant. I'm a simple southern girl and don't like anything too 'frou frou', but the waiter was incredibly patient and courteous. The bartenders were atttentive. Would I stay here again? In a New York minute.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alexis V about The Joule, Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
“Downtown Gem”
5 of 5 stars Reviewed 6 February 2012

My girlfriend and I took a quick weekend trip to Dallas to catch up with friends and catch a Stars hockey game. We wound up staying at the Joule and were blown away. The service was top notch from the minute we pulled up front and were greeted by the valet. We were in a hurry to get over to the American Airlines Center, as the hockey game was just about to start as soon as we got into town, so after we quickly dropped off our bags, we took advantage of the Joule's courtesy driver and were quickly chauffeured there in time to see the puck drop. It was a nice day so we opted to walk back after the game as it's only about a mile away.
The room was stayed in was very chic yet amazingly comfortable. High end details throughout the room and a very comfortable bed. My girlfriend got a chance to enjoy a soak in the jacuzzi bathtub, but I, being over 6'4, was partial to the rain shower head in the shower which I could stand (upright) under WITH ROOM TO SPARE (this rarely happens for me). Checkout was a breeze and we got a couple of complementary waters for the road as well as some of their hand lotion which the girlfriend was addicted to by the time we left. For our next stay we need to remember to bring swimwear so we can take advantage of the rooftop pool and poolside bar, which looked like it had a fun vibe to it. Next time we're in Dallas we'll definitely be staying at Joule again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask YinzerHoagies about The Joule, Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
“AMAZING HOTEL, FANTASTIC SERVICE”
5 of 5 stars Reviewed 2 February 2012

I stayed at the Joule this weekend for a one night getaway. Pulled up on the drive and Raul was there to greet us with a warm welcome! He was so delightful to talk to, he gave us recommendations to nearby places and directed us to the Front Desk where we were greeted by another friendly face. The front desk agent, I think his name was Ben, was so polite and sweet and our check in process went really well. At night, Andrew was our driver and he was the absolute best. He took us to the best places with no hesitation and our communication was perfect. Dropped us off, picked us up and had the best conversations with him about Dallas nightlife! Last but not least, I'd like to give a shout out to the Front Desk Supervisor, Levi Krehbiel. He was nice enough to upgrade us to a beautiful suite and send up a bottle of bubbly! Made our getaway even better! Kudos to the staff who gave such lovely service. We love the Joule and will most definitely be back! Thanks again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sonia P about The Joule, Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“The joule was lovely!”
4 of 5 stars Reviewed 1 February 2012

My husband and I stayed at the Joule In late January. We stayed in a deluxe room. It was by no means big, but it was perfect for two. We both loved the shower. The staff was very friendly and helpful. We used the free car service several times and the drivers all had great recommendations for places to go and to eat. We wish the weather had been warmer so we could have tried out the pool. My only complaint about our room was that one side faced east and the bathroom window was not adequately covered so the morning sun lit up the whole room. Not great if you're trying to sleep in.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KtKTexas about The Joule, Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Joule, Dallas

  • The Joule Hotel Dallas
  • The Joule Dallas
Address: 1530 Main Street, Dallas, TX 75201
Price range (per night):* INR14,284 - 18,786

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