Great value and location - only 15 mins walk to the McKinney trolley to get to downtown or 10 mins walk to the local metro station. Very friendly and helpful manager, Elizabeth Alfaro. The rooms were nicely furnished with everything we needed. Absolutely no complaints.

It was brilliant for tourists like us who had no car. There's also a very nice cafe with excellent food located next door.

We stayed for 6 nights and were very satisfied.

Margaret McLoughlin and Michael Fitzpatrick
London, England

I attended the Solar Power conference in Oct 2011. The conference hotels were very expensive: $200+/day. Instead, I opted to stay at the Best Western Cityplace Inn, a modest little hotel about 4 miles from the convention center. The cost was less than a third of what I would have paid at the conference hotels!

My first night was a bit rough, since my room was too close to the laundry machines. But the manager, Elizabeth, very kindly relocated me to a much quieter room. Overall, my stay was very comfortable. The rooms are clean and well maintained. The best thing are the staff, who are friendly and helpful, always greeting everyone with a smile.

Summary: This hotel is strongly recommended, but avoid the rooms next to the laundry room!

My husband and I were looking for a place to stay for one night after attending the State Fair of Texas. This was fairly close by (I think about 3 miles) and a great rate. We were exhausted after spending about ten hours at the fair. We were greeted with a very friendly girl at the front desk. We explained that we just wanted to grab a quick bite without traveling very far and hit the room! She told us of several places right on the other side of the highway, and there was a restaurant in on the other side of the parking lot that she recommended and supplied us with a menu. It was a bit pricey so we opted for going across the highway. We were pleased with our King room. It was clean and inviting. The bathroom was a bit small - it was fine for one night, but would get old after a week's stay. The only complaint I would have if any was the noise. We had a group next door to us that hung out outside the room chatting. Also a HUGE pickup truck right outside our door that cranked up at 5am and rattled the windows! The lobby area for breakfast was also very small. Just a few tables so if you don't time it right for breakfast, there is nowhere to sit. Overall, we were pleased with the friendliness of the staff, the location and the cleanliness of the room. Would definitely stay again for an overnight or couple night stay.

Stayed here for 3 nights at start of a road trip. Hotel obviously a motel bought by BW and upgraded and in really good location for State Fair and downtown (park at McKinney for free and get free tram) breakfast good but bed linen dirty and didn't get changed after first request. Safe didn't work either and not fixed despite asking twice.