I have had several two star experiences with this hotel, but the last straw was the cleaning maid opening the door on my wife. I had left for business around 7am and at 8am the door opened much to my wife's dismay. After bowing and apologizing, the maid backed out quickly and left. Then at 10am, a man I believe to be the owner opened the door and came in, again, much to the surprise of my wife. Now here is the kicker. I asked the two "warm bodies" at the front desk for an explanation, and here it is: When the cleaning people approach the room, they check for vehicle tags in the parking lot, that match the room number, and come on in. So... because there was no vehicle, in they came! I quite loudly explained that the room was rented until 11:00 and they had no right. No apology, no need to explain further, no compensation, no nothing. Not even a kiss my @$$. So, they got a free peep show, I got nothing. I frequent this area on business as do my co-workers, and we will not stay here again. You better leave your car by your door and walk if you go anywhere! Or you will have visitors. And always use the bar locks, if there are any.
- Cleburne Best Western
- Best Western Cleburne
