I didn't make it past the front desk. I encountered an employee outside before entering the lobby who was horribly rude. The clerk behind the desk insisted on blowing her nose and then stuffing her fingers and the tissue up her nose as I asked her questions. She was absolutely disgusting and rude. I left without getting a room so I can't say what they were like on the inside.

The Best Western Smithfield Inn was a EXCELLENT motel! I have stayed in hotels and motels all over the world and this room was exeptionally clean. The linen on the beds were so nice, the bed was a little firmer than im used to but I still got a good night rest. The manager is a super nice lady as well as the other desk clerks. If I make another trip through Cleburne Texas I will with out a doubt stay with this establishment again.

I cannot Believe Best Western would allow this hotel to be part of thier chain. It is by far the worst Best Western I have ever stayed at. It is tremendously overpriced and I booked a non-smoking room and they put me in a smoking room that was horrible. The A/C-Heater did not work. The wireless internet did not work. The room next to mine was occupied by 4 people who thought they were in the "ghetto" because they partied all night long and kept me awake, front desk ignored my pleas to quiet them down so I had to call the local police. There are no Security cameras on the property. Parking lot is laid out terrible. I promptly left this hotel and moved to the Holliday Inn Express which was wonderful.

I have had several two star experiences with this hotel, but the last straw was the cleaning maid opening the door on my wife. I had left for business around 7am and at 8am the door opened much to my wife's dismay. After bowing and apologizing, the maid backed out quickly and left. Then at 10am, a man I believe to be the owner opened the door and came in, again, much to the surprise of my wife. Now here is the kicker. I asked the two "warm bodies" at the front desk for an explanation, and here it is: When the cleaning people approach the room, they check for vehicle tags in the parking lot, that match the room number, and come on in. So... because there was no vehicle, in they came! I quite loudly explained that the room was rented until 11:00 and they had no right. No apology, no need to explain further, no compensation, no nothing. Not even a kiss my @$$. So, they got a free peep show, I got nothing. I frequent this area on business as do my co-workers, and we will not stay here again. You better leave your car by your door and walk if you go anywhere! Or you will have visitors. And always use the bar locks, if there are any.