My family and I went to Brownwood, Tx for a High School Graduation. We booked 2 rooms online. One room was next door to the hot water heater/boiler room... and the room filled with propane/butane fumes, and when we told the front desk the reply that we received was... "well I don't know how that is since this hotel is all electric".... then after a few minutes of trying to get the clerk to come to the room to see for his self.... the manager came out and offered another room... the other room that we paid for also had to be changed because the AC didnt work....the free breakfast, i wouldnt have fed it to my dog..... we sat there and waited for a waitress for an hour.... and when she was asked about our food, she was VERY RUDE !!!! when we finally did get our breakfast it was not anything to brag about and a two yr old wouldnt have gotten full off of the amount that was given to three adults....... and after returning home we have now noticed we have an extra charge on our credit card from this facility for almost $40.00. We still have not found out what this is for.... waiting for the supervisor to call me and give an explanation..... hhhhhhhhhmmmmmmm, never again !!!!
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