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Holiday Inn Express Brownwood – reviews, photos

2.5 of 5
504 West Commerce St., Brownwood, TX 76801
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Holiday Inn Express Brownwood
Holiday Inn Express Brownwood
Holiday Inn Express Brownwood
Holiday Inn Express Brownwood
Holiday Inn Express Brownwood
Holiday Inn Express Brownwood
Ranked #1 of 7 hotels in Brownwood
4.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    11
    6
    0
    1
    2
Date Rating
Gladstone, Missouri
1 review
“A pleasant trip”
5 of 5 stars Reviewed 24 December 2011

This was one of the most hospitable places I've been to in a long time and I travel a lot. Staff was always very helpful and pleasant to work with. The rooms were a very nice size and very clean. The hotel internet was a little slow, but there was a full house when we stayed so this may have been to blame.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Nathan N about Holiday Inn Express Brownwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySmartwHIE_BWDTX, Director of Sales at Holiday Inn Express Brownwood, responded to this review
27 December 2011
Thank you for taking your time to come here and post such a positive review, especially so closely following the hectic holiday season! We are continually striving for excellence in our hotel and staff, and I'm glad that it shines through to the guests such as yourself.

We will be glad to serve you again, should you ever be through the area! It was a pleasure serving you and all our other wonderful guests that stayed this holiday. Have a happy New Years and a prosperous 2012.

-Michael Bradford
Director of Sales
HIEXP Brownwood
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Bastrop, Texas, United States
1 review
“Great Service”
4 of 5 stars Reviewed 30 November 2011

Nice room, comfortable beds. Great breakfast. My boys especially enjoyed the pancake maker. I forgot a couple of items. Called & spoke to Michael and he took care of it for me immediately. Very helpful.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Robyn K about Holiday Inn Express Brownwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySmartwHIE_BWDTX, Director of Sales at Holiday Inn Express Brownwood, responded to this review
2 December 2011
Thank you for staying with us during the busy Thanksgiving season, and we also appreciate you taking time out of your day to post a review here on Tripadvisor! The addition of the automatic pancake maker has made our already popular hot continental breakfast an even more spectacular hit. I'm also glad to have been able to help locate your left behind items. Our wonderful Housekeeping staff are always prompt to notify Management when items have been left, so that we may reunite our guests with their wayward property. We really do hope to see you again if you're ever back in the area.

-Michael Bradford,
Director of Sales
HIEXP Brownwood
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Senior Contributor
34 reviews 34 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Excellent stay”
5 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

The staff was excellent. Michael at the front desk arranged an early check in and gave me a good suggestion for dinner. The room was large and clean. The bed was comfortable. I would definately stay here again.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by roxiekay for Brownwood
Ask roxiekay about Holiday Inn Express Brownwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySmartwHIE_BWDTX, Director of Sales at Holiday Inn Express Brownwood, responded to this review
23 November 2011
Thank you for your honest feedback! As the new Director of Sales, I'd like to personally express my gratitude that you enjoyed your stay so much. We look forward to seeing you again if you are ever in the area!

-Michael Bradford,
Director of Sales
HIEXP Brownwood
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Reseda
1 review
2 helpful votes 2 helpful votes
“Excellence”
5 of 5 stars Reviewed 20 August 2011
2
people found this review helpful

This hotel is wonderful. The staff was exceptional. They went out of their way to ensure my colleagues and I were comfortable and had everything we needed. They were ALWAYS polite and welcoming. The hotel itself nice and clean. The rooms are spacious and cozy. Continental breakfast was tasty and there was a nice variety of foods. STAY HERE if you are in Brownwood!

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bigcountry45 about Holiday Inn Express Brownwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySmartwHIE_BWDTX, Director of Sales at Holiday Inn Express Brownwood, responded to this review
23 November 2011
I wanted to take the time to say thanks for the honest review. Here at the Brownwood Holiday Inn, we are always striving to provide exceptional customer service. I am glad that you found your stay so enjoyable here! I do look forward to the opportunity of having you as guests again if you are ever through the area in the future.

Michael Bradford,
Director of Sales
HIE Brownwood
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San Antonio, Texas
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“GREAT Value !”
5 of 5 stars Reviewed 19 August 2011
2
people found this review helpful

This is a great hotel if you are needing a place to sleep.
This was my second time staying at this hotel this summer.
It is very new.
Service is excellent.
Beds are comfortable.
Free breakfast includes: yogurt, fruit, biscuits, eggs, sausage, coffee, oj, cranberry juice, buscuits, gravy, bagels, cereals, ...and more!
For about $100.00, your family can have a nice, clean place to stay.
A 4 minute drive to HPU.
Walmart is across the street.
Visiting your college student @ HPU? This is a perfect place.
I am booked again for this Fall!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GraceAlone about Holiday Inn Express Brownwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySmartwHIE_BWDTX, Director of Sales at Holiday Inn Express Brownwood, responded to this review
23 November 2011
Why thank you for your gracious review! I wanted to say thank you for taking the time out of your day to compliment our hotel and staff! I am truly pleased that you had such a remarkable stay. We are always striving to provide the best, most memorable service around. Reviews like this are the best we can get in the hotel industry! We are thankful to have your repeated business and hope to see you again in the future!

Michael Bradford,
Director of Sales
HIE Brownwood
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Additional Information about Holiday Inn Express Brownwood

  • Holiday Inn Brownwood
  • Brownwood Holiday Inn
Address: 504 West Commerce St., Brownwood, TX 76801
Price range (per night):* INR6,273 - 7,561

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