Four of us checked in to stay two nights in a room with two beds. Basic room, needs a good bit to touch up. Caulking, cleaning, painting, etc. Next morning realized we only had two towels so went to front desk. No towels. Went around to find cleaning ladies. No towels.
Left for the day and came back around 10:30 at night. Room had not been cleaned. Spent around 20 minutes at the front desk while the desk clerk called the manager asking what to do. They finally located some towels, and agreed after much pushing on my part to refund one night of the stay. The next morning I did get towels and a refund of one night stay.
So, good customer service in the end, but horrible hotel. Filthy. Stay away!!!
