We needed a place to stay overnight in the Bedford, TX area and the TownePlace Suites was in the area we needed to be and they would allow pets. Over the years, we have stayed in all the Marriott brands to include other TownePlace Suites. In comparison with all the other places, this rates in the bottom two. There was no facial tissues in the bathroom. The bathroom door could not open all the way as it hit the shower curtain rod. The bathroom door edge butted up to the toliet and had to be closed in order to use the toliet. Refrigerator ice maker did not function. The window curtains were badly wrinkled. Chair fabric was torn. A vent fan in the living area was filthy. Kitchen cabinets looked like they were straight out of the 70's. Furnishings were really cheap looking. Renovation was in progress and during the day the the motel was too noisey to sleep. Grounds outside of the "pet" wing were full of dog poop which wasn't being removed by either the dog owners or the hotel staff.
The hotel had a menu for Order Inn.com for food delivery. I won't use them again. When ordered the food price was under quoted by $13. The delivery time was stated as 60-90 minutes but took longer. The food was bland and tasteless. For the lack of quality, the food was overpriced. If I owned the hotel, I certainly wouldn't offer the services of Order Inn.com until their service and quality improved dramatically.
- Towneplace Suites Bedford
