We stayed at the Comfort Suites-Baytown for two nights while attending a wedding nearby. I did not see any of the problems reported by previous reviewers. I was impressed with the building, room, and service. I did think the regular price of the room was a little high but we received a group discount that brought the price down to reasonable. After seeing the cleanliness of the hotel I think that the regular price might even be worth the money!
The first thing that struck us as we walked into the lobby was a clean, lemony smell. Service at check-in was great. We were early but our room was ready so we were given our keys. The room was just as clean! The bed was one of the most comfortable I've ever slept in. I opened my door in the afternoon to the smell of fresh baked cookies. They were still warm when I made it down to the lobby.
Breakfast was about average. They had the usual breads and cereals then also an egg, meat, and waffle iron.
The location was very close to major roads. We were on the road-side of the building but were not bothered by traffic sounds. The parking lot was well lit and seemed very safe.
Some unusual requests were made by members of our group and the front desk staff went out of their way to accommodate our needs. They were more than friendly and helpful. Also, we tried to request that our bed not be made and the floor vacuumed since we were only staying two nights but the Hotel housekeeper's conscience wouldn't let her leave until she just cleaned "just one more thing." We wanted to make things easier for her but she insisted she do her best job.
There is a small pool, a hot tub, and a fitness center located at the first floor level. Several restaurants are within walking distance.
I was very happy with this hotel stay and would return here if I find myself in Baytown again!
- Baytown Comfort Suites
