I stayed here for 53 days while working night shift. The staff was very friendly and went out of their way to accomidate me. The bed was comfortable, the room was nice. I will stay here again when working in Baytown.

Cafe, the front desk lady did a very great job of making me and my co-worker here on business, great. She was always courteous and willing to help whenever we had a request.

While we enjoyed our stay at this hotel, our first impression was less than stellar. The front desk clerk was visiting with her sister and her sister's children on our arrival. The visitors had just gotten out of the pool. The sister apparently works at the hotel next door and does not like the pool so she brings her children to this hotel to swim. The clerk finially greeted us after she played with her niece and gave her some candy. The clerk stated she usually makes cookies in the afternoon for the guests and makes sure her niece gets some. I went down through the lobby several times that evening and never did see any cookies. I asked her about them and she managed to get off of her phone long enough to shrug her shoulders when I asked, jokingly about the cookies. She did not leave a good first impression of the hotel. It did not seem at all like she cared about the guests. When we had some questions about venue location for Bayou bowl events, she had not idea what I was talking about. The pool had areas under the waterfalls that were caked with something. When we went in the pool on Saturday morning after 9am, the bugs had not been scooped out and we had to do it.

We stayed at the Comfort Suites-Baytown for two nights while attending a wedding nearby. I did not see any of the problems reported by previous reviewers. I was impressed with the building, room, and service. I did think the regular price of the room was a little high but we received a group discount that brought the price down to reasonable. After seeing the cleanliness of the hotel I think that the regular price might even be worth the money!

The first thing that struck us as we walked into the lobby was a clean, lemony smell. Service at check-in was great. We were early but our room was ready so we were given our keys. The room was just as clean! The bed was one of the most comfortable I've ever slept in. I opened my door in the afternoon to the smell of fresh baked cookies. They were still warm when I made it down to the lobby.

Breakfast was about average. They had the usual breads and cereals then also an egg, meat, and waffle iron.

The location was very close to major roads. We were on the road-side of the building but were not bothered by traffic sounds. The parking lot was well lit and seemed very safe.

Some unusual requests were made by members of our group and the front desk staff went out of their way to accommodate our needs. They were more than friendly and helpful. Also, we tried to request that our bed not be made and the floor vacuumed since we were only staying two nights but the Hotel housekeeper's conscience wouldn't let her leave until she just cleaned "just one more thing." We wanted to make things easier for her but she insisted she do her best job.

There is a small pool, a hot tub, and a fitness center located at the first floor level. Several restaurants are within walking distance.

I was very happy with this hotel stay and would return here if I find myself in Baytown again!