Reserved King room, got free upgrade to suite on arrival. Rooms in like new condition, fresh,clean and well appointed. Complimentary breakfast great, always kept hot, and refilled. Employee there the whole time to make sure everyone had what they wanted.
*** Service, service, service! *** We stayed for three days and the management and front desk personnel were always present, friendly and helpful. They recommended restaurants, gave directions, told us about the areas history and points of interest, offered bottled water, all with a genuine smile. I've been in luxury hotels with a concierge and not gotten this level of service. Oh, and dine at Nancy's Steakhouse. The manager recommended it and the steaks were fantastic! To tell the truth, I wasn't expecting much from Bastrop, just along for the ride with my husband. We'll be back!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 December 2010
Thank you for the wonderful comments. I am extremely happy that you enjoyed your stay with us, and also that you enjoyed our beautiful town. We take a lot of pride in our service level and strive for nothing short of excellent service.
I’m glad you enjoyed Nancy’s Steakhouse. They offer a great menu, and I have never heard one complaint about their food. Bastrop has a lot of great places to dine, offering a lot of variety. Give us a call when you are coming back through town and we will let you know what is going on in the area.
Thank you again for staying with us. I have passed your comments on to the entire staff with my thanks for the great job that they do.
-Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC