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Holiday Inn Express Hotel & Suites Bastrop – reviews, photos

2.5 of 5
491 Agnes Street, Bastrop, TX 78602
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Holiday Inn Express Hotel & Suites Bastrop
Holiday Inn Express Hotel & Suites Bastrop
Holiday Inn Express Hotel & Suites Bastrop
Holiday Inn Express Hotel & Suites Bastrop
Holiday Inn Express Hotel & Suites Bastrop
Holiday Inn Express Hotel & Suites Bastrop
Ranked #7 of 10 hotels in Bastrop
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    6
    8
    1
    3
    4
Date Rating
Helotes, Texas
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Non working A/C and bad service attitude”
1 of 5 stars Reviewed 21 September 2011

My company's travel department booked me at this hotel for a week to provide support to our Insurance members. When I arrived after work the first day I noticed that the fan was running on the window A/C unit but the A/C was not. I called the front desk and the manager told me to reset the unit by unplugging it. That worked for about 10 minutes. When I called back they told me that they had no other rooms available and I was stuck without A/C for the night. They did not express any concern and said they would send a technican out the next day. I believe they already knew the room had an A/C problem and rented it out anyway because of the fire catastrophe situation in the area.

I have to be able to sleep at night so I can work the next day. After the total lack of response from the hotel I did not trust them to fix the A/C. I moved to a hotel in North Austin the next day. The 50 minute commute was worth it to be able to get a good nights sleep.

I would never stay at this hotel again.

  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask blakester49 about Holiday Inn Express Hotel & Suites Bastrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiesbaden, Germany
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Your typical newly built Holiday in Express -- very good quality”
5 of 5 stars Reviewed 31 August 2011

We've stayed there for just one night and were upgraded to one of their "suites" because of Platinum status in the IHG customer loyalty program. These rooms are larger and feature a small separate sitting area, but the highlight definitely was a dog folded from a towel.

The hotel is located just next to a Walmart which makes for easy shopping when on the road.

So far all newly built Holiday Inn Express hotels in the US I have visited had the same layout, and the quality of the accommodation was very good with clean rooms.

Breakfast is included in all rates. While the buffet cannot be compared to high class hotels, it includes much more than just toast and coffee. Waffles, muffins, yoghurt, cerials, warm eggs and some kind of meat (usually sausages) are usually on the menu.

If the price is right I'd always go back.

Room Tip: Try to get one of the suites for a sitting area
See more room tips
  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jcsjcs about Holiday Inn Express Hotel & Suites Bastrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Senior Contributor
44 reviews 44 reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
“Pleased”
4 of 5 stars Reviewed 25 March 2011
1
person found this review helpful

A group of us reserved 3 rooms for 2 nights and everyone gave a thumbs up. The hotel was quiet and convenient to the freeway and town. The facility was clean, well attended to, and the breakfast was nice with both hot and cold options. The front desk staff were pleasant and helpful. All in all a good experience.

  • Stayed March 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TexItalian about Holiday Inn Express Hotel & Suites Bastrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crosby, Texas
1 review
1 helpful vote 1 helpful vote
“Staff is excellent!”
4 of 5 stars Reviewed 7 March 2011
1
person found this review helpful

The staff at this hotel could not have been more accomodating! They were all so kind and helpful. The hotel was super clean, and the beds were very comfy.

  • Stayed March 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sixhclan about Holiday Inn Express Hotel & Suites Bastrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“"King Suite with Jacuzzi for $143.00 Not such a great deal"”
3 of 5 stars Reviewed 4 March 2011

The check in process took way to long, the girl who booked the room misspelled my name and took forever to find the reservation. The King suit with Jacuzzi for $143.00 per night was a joke. I asked for a non-smoking room when I booked my reservation and was given a room that smelled like it was a bar. They did however give me a can of spray, but the smell lingered and offered to let me use the ionizer for a few hours, but I had to be out of the room. The room was handicapped accessible shower which was interesting, although i did not ask for it. For the price the room was really low rent an wasnt such a great deal. I made up for it the next morning and had three breakfasts.

  • Stayed March 2011, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Veggieverne about Holiday Inn Express Hotel & Suites Bastrop
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Additional Information about Holiday Inn Express Hotel & Suites Bastrop

  • Holiday Inn Express Bastrop
  • Holiday Inn Bastrop
  • Bastrop Holiday Inn
Address: 491 Agnes Street, Bastrop, TX 78602
Price range (per night):* INR6,889 - 8,738

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