'Way below par' seems to be the norm at this particular hotel. I stayed only one night, checked in late (11:00pm) and found that my room had no towels, the bath sink had coffee in it. I called the desk about the towels, she said she'd bring some up; she did but it took her nearly an hour. Internet didn't work, I called again, still didn't work. I brought my laptop down to the desk and the two clerks had no idea what was wrong. They weren't rude, they just didn't seem to care. This LQ did not have any eggs & bacon, just sweet rolls, waffles you make yourself and coffe, juice, cereals. I finally got on the internet, I think it was hacked into, it started doing something weird, like sites popping up without me doing any typing and so I got off immediately.

It appears this hotel was recently remodeled. The lobby and common area were immaculate and looked great. Our room was clean with very nice furnishings. The only negative were a few stains on the carpet. Otherwise, it was near perfect and with my early reservation, the price was amazing!

I would not stay at this DUMP! My children and I were headed to dallas to watch my husband at Pinks All Out. I was informed while on my way there that the room we booked was not available due to flooding. They offered a double 2 bed room to my famiy of 5 with no other options! The room stunk, there were no sheets on one of the beds, the bath was filthy, the beds were uncomfortable and the staff was RUDE! When voicing my concerns to the general manager Praveen, he offered no resolution and after over a week of trying to speak with him in person, he sent me the most apauling email, stating that his hotel was not in he wrong! What ever you do aviold this place!!!!! The Motel 6 probably would have been much nicer!

I should have known when we closed the elevator door that something was up with this La Quinta in Balch Springs, Texas, near Dallas. The elevator was slow and uncertain, so after getting upstairs, we decided we wouldn't use it again during our stay. Upon entering our room we were assaulted by the stale smell of cigarettes. There was only one towel in the room rented for three of us, so we called the front desk. The clerk's response was “there is only one towel left in the hotel and I can't bring it up because I can't leave the cash register.” The frig froze the veggies but not the ice. And breakfast consisted of cheap pastries, instant oatmeal and waffles, there was no decaf coffee and the cream was powdered. It wasn't worth the effort to go downstairs.

The clientele was rough. Perhaps they were why there was only one towel left in the hotel. I was the only woman in the area except for two girls. Finding this place was a challenge because it isn't near any other commercial establishment except a liquor store. La Quinta in Balch Springs is on a street surrounded by rundown houses—you wouldn't want to take a walk outside. My advice—don't bother looking for it. We had reserved the place for two nights but canceled the second night, opting for a different La Quinta in Garland.