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Richmont Inn – reviews, photos

220 Winterberry Ln, Townsend, TN 37882
Hotel amenities
Richmont Inn
Ranked #3 of 5 Townsend B&B and Inns
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    25
    10
    8
    2
    1
Date Rating
Fort Mill, South Carolina
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“A fabulous Smoky Mountain get away”
5 of 5 stars Reviewed 31 October 2011

We recently returned from a stay at The Richmont Inn where we celebrated our 28th anniversary. This beautiful inn is on the quiet side of the glorious Smoky Mountains, in Townsend TN.The Inn is rustic but with a touch of elegance. We were greeted by Jim the Inn keeper. What wonderful host. From desserts by candle light in the evening, to the fire all ready to be lit with a strike of a match in our suite. Jim and Susan have thought of everything to make you feel comfortable during your stay. The breakfast each morning was EXCELLENT! I am sorry we never met Susan during our stay to thank her and personally tell her how wonderful her breakfasts are. The only thought we had was that the Inn needed just a tad of TLC ( light bulbs, windows washed) but we decided these few housekeeping chores not being done was probably due to this being their busy time of year. Other wise it was obvious to us the Inn is well cared for.The Richmont Inn is a wonderful place to stay if you have the opportunity to visit the incredible and beautiful Great Smoky Mountain National Park!

Room Tip: We enjoyed our suite in the Chalet. Absolutely spectacular view. We liked that it was tucked away an...
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
1 review
“Wonderful mountain retreat.”
5 of 5 stars Reviewed 18 October 2011

My wife and I had a great honeymoon here. The leaves were turning and the view of the mountains was incredible. Jim is a great host and made sure we had everything we needed. The room was spacious and comfortable and we especially enjoyed the dessert and coffee in the evening overlooking the mountains. I highly recommend the Richmont Inn!

Room Tip: Spend the extra couple of bucks for the mountain view. Even if it rains and is cloudy its still bea...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeRoy, NY
Senior Contributor
46 reviews 46 reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
“Still solid”
4 of 5 stars Reviewed 26 September 2011

Wife and I stayed two nights at the Richmont Inn 9/11- A little worried that it had slipped a bit since our last visit four years ago because of more recent postings- If it has, it was very minimal- I did notice a dog minor dog smell just inside the entry from the owner's pets and I did hear them yipping once in the middle of the day- However, the rooms are very clean and comfortable, the grounds nice to walk, breakfasts very good and varied, views unmatchable, and candlelight dessert still unique- While not inexpensive, we still enjoyed and will be back

Room Tip: I prefer the Morgan room
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Charlotte, North Carolina
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“"So much potential, but no follow through"”
3 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

My husband and I visited Richmont Inn for a long weekend recently. The location is wonderful, very scenic and rustic, all of what you would want for a mountain getaway. The area offered some very nice and different restaurants. We had read reviews on the Inn, which were very mixed, but because it was listed in the Select Registry and we are never disappointed in their choices, we decided to give it a try. The long drive way to the Inn was beautiful and I really felt we were in for a special treat. We had chose to stay in the Chalet, which is a seperate building away from the Inn, but had to check in at the Lodge. We wandered around for quite a few minutes before the Inn Keeper finally appeared. There was some confusion as to which suite we were staying in even though my husband had sent a check for our deposit with the selection on it as requested by the Inn. Fortunately, the room we wanted was available, so no big problem there, otherwise, we would have been very disappointed. I'm not sure where the break down was. Jim, the Innkeeper showed us to our Suite and it was very obvious that they were not expecting us to stay in that Suite as we found it dark and warm because the A/C had not been turned on prior to our arrival. We realize things happen, so we were fine with this oversite. Jim told us about the coffee & dessert hour and welcomed us to that which would be shortly after our arrival. The Suite is gorgeous to say the least, decorated very tastefully. I was sad that the housekeeping staff didn't seem to be very attentive to the cleaning of this room. There were spider webs on the walls, and in the corners and under the bed and love seat was dust and webs so thick, I doubt it had been cleaned in quite some time. The window sills were littered with dead bugs, but being that this setting is in the woods we overlooked that. As we were preparing to go to the dessert hour, we found that there were no towels to be found in the Suite, another oversite by housekeeping.

Dessert hour was very romantic and the sweets were as much enjoyable. The same young man that carried our bags to our room, Jamie, was also our waiter and is so very delightful. The bedding was very nice and we slept very well. The next morning, I left house keeping a note asking if they would leave me the supplies that I would need to do some light cleaning and they did spend some time doing a little better with the cleaning, although it still left alot to be desired. We did find that the nightly turn down service noted on the amenities, is leaving the bed unmade with the sheets pulled up after the daily cleaning. The suite has a wonderful soaking tub which we would have used each night, had we had ample towels for our needs.

We did the fondue dinner on Saturday evening and it was fabulous located in a little cabin that is on the property. This was a real treat~the the chef does a great job with this and we enjoyed it a lot. These innkeepers are real nature lovers and we enjoyed seeing all of the facilities they have for the animals all around the Inn. The grounds are neat, but we were disappointed that the lovely waterfalls were not working and obviously had not in a while.

The breakfasts were very good. Geared more towards being healthy versus a bountiful plate of all of the things we like to eat while we're on vacation. We enjoy different, so they were pleasing to us.

I think it might be good if the Innkeepers mentioned in their "about us" that the Chalet sits down a slop away from the house and if someone isn't in relatively good condition, the walk up and down each day can be difficult. For that reason, an older person might find it better to stay in the main Inn. We didn't look at the rooms in the Inn, so I can't speak of them.

Jim, the Innkeep is truly a delightful man. He knows this area very well and each attraction and restaurant he recommended was excellent. Jim is an older man and at times can be forgetful, but his charming personality, makes him a joy to work with.

I'm hoping that my review won't discourage anyone from giving Richmont a try. I would ask for something in writing regarding the particular room reservation, and don't be afraid to ask for additional cleaning if you deem necessary. It's ashame that I have seen from previous guests complaints of cleaning issues and it appears that still has not been addressed. Several reviews from previous guests also mentioned dog hair, barking and a smell while in the main inn, we did not notice that during our visit.

All in all, we had a very enjoyable visit, and would visit this Inn again. However, I do not feel that this Inn is deserving of being on the Select Registry. Some attention to the grounds and proper training of the housekeeping staff, would possibly warrant a return to that status.

Room Tip: Always get a confirmation in writing from this Inn. When you check in, do a quick visual inspection...
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Charming service adds much...”
3 of 5 stars Reviewed 6 August 2011
3
people found this review helpful

Beautiful rustic location; extremely pleasant and helpful service; Jim's suggestions for local attractions and restaurants spot-on. Breakfast unhurried; quality quite variable--from somewhat below to above average. Evening dessert charming, repetitive, but good--the in-house creme brûlée is definitely worth a go. The property is just over 20 years old, and aspects without and within seem to need repair, refurbishment, and facelift--building, grounds, maintenance. Being a dog-lover would help, as West Highland Terrier hair, scent, and barking abounded. We had great trouble with an unknown odor (owner and two different cleaning staff disagreed on the source) in the Miss Lucy room, but Jim was graciously willing to let us change. Comfortable beds and furniture; no door locks, but none needed. Stairs & surrounding paths would make physical disabilities problematic.

Room Tip: Bartram & Morgan rooms view the mountains/golf course
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  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Richmont Inn

220 Winterberry Ln, Townsend, TN 37882
Price range (per night):* INR4,201 - 11,202

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