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Old Smoky Mountain Cabins – reviews, photos

238 Web Road, Townsend, TN 37882
Hotel amenities
Old Smoky Mountain Cabins
3.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    2
    0
    1
    2
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Date Rating
A TripAdvisor Member
West Chester, OH
2 reviews
Reviews in 2 cities Reviews in 2 cities
21 helpful votes 21 helpful votes
“Wouldn't reccomend the Smoky Mountain Cabins”
1 of 5 stars Reviewed 31 January 2006
16
people found this review helpful

This was our second stay with Smoky Mountain Cabins; my husband and I were actually married there several years ago and they have since made many upgrades for the wedding program and facilities they provide.

However, the cabin we stayed in the second time was actually dirty when we got there. We soon found out why: the vaccuum was broken (although, that didn't necessarily explain the dirty bathrooms with hair and foul things stuck to the floor and inside of the showers. The rental company refused to replace the vaccuum, or even let us borrow a vaccuum for the week.

We did receive a winter booking discount (and stayed in the summer), so our total was $1300+ for one week in a 3 bedroom, 3 bath, with loft and game room cabin.

I would reccomend going with a different rental company when visiting the Smoky Mountains near and around Gatlinburg, Tennessee. There are so many to choose from that settling for less than wonderful shouldn't have to be an option!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, TN
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Prefer Gatlinburg”
2 of 5 stars Reviewed 22 March 2005
6
people found this review helpful

Worn carpet, non-functional dryer, dated furnishings and interior...you get the picture. Hard to tell from the web or the brochure. Would definitely opt for a Gatlinburg cabin if I had it to do again. Townsend in general is a place where it just ain't happening (as opposed to P. Forge and G-burg). Of course, some folks like it that way.

  • Stayed March 2005
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask drhoobr about Old Smoky Mountain Cabins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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A TripAdvisor Member
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1 review
7 helpful votes 7 helpful votes
“Love Townsend”
5 of 5 stars Reviewed 20 August 2004
7
people found this review helpful

My family has rented cabins from Old Smoky Mt Cabins for the past 19 yrs. We have never had any complaints. The owners are very friendly and eager to please. We always enjoy our trips to Townsend.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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