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Old Smoky Mountain Cabins – reviews, photos

238 Web Road, Townsend, TN 37882
Hotel amenities
Old Smoky Mountain Cabins
3.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    2
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    1
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Date Rating
louisville
1 review
1 helpful vote 1 helpful vote
“"" BEWARE OF MISINFORMATION """”
5 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

I've stayed in Townsend at several rentals..... when i read these reviews i see the cabin names do not belong to the businesses they are wrote about.So in fact they are LIES & MISINFORMATION.
OLD Smoky Mountian Cabins are the original ones to have the name, however over the years other's have done similar names to steal off there business, now there bad reviews are following.
Dream Catcher is one of the most popular cabins Townsend has to offer and ive stayed there several times. No Bugs except outside....after all its the woods.
it's sad to think that lies & misinfo could let families miss out on such a great spot.
the owners feel like family to me and couldn't be more helpful. I'll see them soon i hope

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Callie777 about Old Smoky Mountain Cabins
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west monroe, la
1 review
“Great location but dirty”
3 of 5 stars Reviewed 5 July 2011

My family has stated at these cabins each year since they were built. The location and set up is perfect for us. The cabins are right on the Little River and we have enjoyed many tubing adventures while there. They are also convenient to Cades Cove which is a family favorite outing. While the cabins have a great location, they have not been attended to in years. The past several years we have found them dirty and in need of much repair. Last year we made a list for the owners of all the repairs and dirt found hoping this year would bring better accommodations but nothing was done. We found cobwebs, spiders ants and dust galore. I woke up two nights with something crawling on me. The mattress had no cover which is gross in a rental property. I would recommend for the location but if u are looking for something clean this is not the place.

  • Stayed July 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask tiercetravel about Old Smoky Mountain Cabins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Dream catcher.terrible place to stay due to bugs. very unhappy. we were told by our doctor that the bites we have on us are bed”
1 of 5 stars Reviewed 5 July 2011

The cabin and the conditions are poor. Cabin was dirty and had bugs.

  • Stayed July 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask natashamartin about Old Smoky Mountain Cabins
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Reviewer
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Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Cabins from hell - NOT motorcycle friendly”
1 of 5 stars Reviewed 3 July 2011

We rented Mallard's Rest and our friends rented Angler's Retreat. We were assured both these cabins were motorcycle friendly and they were NOT. Cabins were old, furniture was old and worn. Pots and pans were old and were something we would not cook our food in. Trash containers were filled to the brim when we arrived, though there was a little room the next morning after animals had dragged trash out and spread it all over the yard. We forfeited our money and moved to the LaQuinta Hotel in Pigeon
Forge the next day rather than ruin our vacation. No wonder they have a no refund policy! Cabins are so far from the beaten path that going out to eat wasn't an option. We had no food with us, and in order to reach the cabins before dark, we decided to go out later for provisions. Bad weather prevented us from going out and we were afraid we wouldn't be able to find the cabins in the dark, so we lived on protein bars for the evening. I would never recommend wasting your money on these cabins unless you are a hunter with very low standards.

  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask margewimmersberger about Old Smoky Mountain Cabins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seymour
1 review
“Would not recommend Old Smoky Mountain Cabins”
2 of 5 stars Reviewed 21 October 2009

I stayed in The Creekside Cabin on Webb Rd. in Townsend , Tn along with some friends. The cabin was adorable and would have been a wonderful getaway except for the fact that the cabin was very dirty. The loveseat had a very big hole in it and was extremely dirty. The placemats on the kitchen table had food all over them. The coffee pot had old coffee grounds and water in it. The floor had so much dirt, food etc. on it that it had to be swept twice. The bathroom was filthy, clearly not cleaned between renters. The microwave, stove, refrigerator, and blender were also dirty. I actually went to the store and bought $20.00 worth of cleaning supplies and cleaned the cabin before my other friends arrived. We saw 2 roach bugs. The decorations on the wall were very cute but were covered with dust and spider webs. The TV remote was taped together. Most of the light bulbs were burned out. The outlet in the bathroom did not work. What could have been a wonderful, well-needed getaway turned out to be not so wonderful because of the uncleanliness of the cabin. I have stayed in many cabins in Townsend and this is my first bad experience.The owners were friendly and nice but definitely need to clean up their act. I unfortunately would not recommend this cabin to anyone.

  • Stayed October 2009, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask bizziemom about Old Smoky Mountain Cabins
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