When I booked this hotel earlier in the week it was ranked #1. I rely on TripAdvisor a lot. So I should write more reviews. Checked in last night and the young man at the front desk was very welcoming. Check in was quick. Got to our room on the 5th floor, it reeked of smoke. We could actually smell it in the hall.. it was terrible. Had to carry all of our stuff back down to request another room. They moved us to the 4th floor. This room had a STRONG perfume/ air freshener type smell. We stayed put, figured it was no use in trying another room. The mattresses were just inner spring mattresses, not a nice HGI bed. I could handle the uncomfortable bed better than the awful room smell. It made me cough and sneeze. When we checked out the girl asked how our stay was. I told her everything I wrote here, she said nothing. If you can go a few miles up the road to Murphreesboro, we highly suggest Embassy Suites. Stayed there many times and it's our favorite. One last thing, the breakfast was great. We paid extra to have it included in our rate and it was worth it. Peggy makes an excellent omelet and she's so friendly. We are Hilton members, disappointed to have these problems at a newer HGI.
- Hilton Garden Inn Smyrna
- Hilton Smyrna
- Smyrna Hilton
