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Sleep Inn & Suites Smyrna – reviews, photos

2.0 of 5
2689 Highwood Blvd., I-24 & Rt. 266, Smyrna, TN 37167
Hotel amenities
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Ranked #6 of 8 hotels in Smyrna
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    4
    9
    6
    2
    4
Date Rating
Buckey State
Senior Contributor
49 reviews 49 reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
“Very Nice Sleep Inn”
4 of 5 stars Reviewed 25 January 2012

Hotel has indoor pool, small exercise room, didnt try the breakfast, had a few small problems on entering my room, had two pieces of trash behind the door, pretzles in the trash can, and beside the night stand in between the bed a tooth flosser/ and dirt. Other than that internet works good, and hot shower, close to I 24 will stay again, just hope the room is a little cleaner.

Room Tip: Stayed on first floor, room was fine
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Rauschie about Sleep Inn & Suites Smyrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
7 February 2012
Thank you so much for your honest review of our hotel. I am thrilled that you found us to be a very nice Sleep Inn and that you were able to enjoy our heated indoor pool, exercise room, and Internet. I would like to sincerely apologize for your negative experience with our cleanliness—I would like to let you know that it is not typical for our guests to find their rooms in the state you experienced at our property. Each issue has been addressed with the entire housekeeping staff, and I can promise you that on your next trip, you will see a clean and spotless room! We look forward to seeing you next time! Please feel free to let us know if there is anything we can do to improve your stay. Thanks again!
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1 review
“Pass on this one & stay at Sleep Inn in Manchester, TN.”
3 of 5 stars Reviewed 15 January 2012

Worst breakfast in a long time. Hot food cold. Started late. Bathroom in room not in good repair. Handle did not attached to water faucet. Not good.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask HuskerFan66 about Sleep Inn & Suites Smyrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
17 January 2012
Thank you so much for your candid review of our hotel. I would like to sincerely apologize that your stay was not as enjoyable as it should have been and that your breakfast was unsatisfactory. While this is not a typical experience at our hotel, we do appreciate your feedback as this is often the only way that we are able to find out about what we can do to improve our services. Unfortunately, we have no record of bathroom or plumbing issues being reported within the last two months - I would like to know what room you stayed in so that I can research the issues with the bathroom and ensure that they have been resolved. Please feel free to call the hotel directly and ask for me, Tiffany, so that I can make it right. I look forward to speaking to you and I hope that you are able to give us another chance on your next trip to Smyrna. Thank you again for your informative and honest review!
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Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Love It”
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

Every time I stay in Smyrna I stay at this hotel. The staff is always very friendly, the rooms are nice and clean. The breakfast is always good as well. The hotel is easy to find and close to many places to shop and eat in Smyrna. The rooms are reasonably priced.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jaroff about Sleep Inn & Suites Smyrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
17 January 2012
Thank you very much for your flattering review of our hotel! We are ecstatic to hear that you were able to experience all of the things that we are so proud to offer at such a great value. We are especially delighted to learn that you return on a regular basis because of them! Our staff is consistently friendly because caring for guests like you is truly a privilege and a passion that lives within each of us. We work very hard to offer a variety of breakfast options that remain appealing, even after several visits. We look forward to seeing you again on your next trip to Smyrna! Thank you again!!
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Clarksville, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Very nice”
4 of 5 stars Reviewed 22 December 2011

Overall, this is a very nice, clean, and convenient place to stay. The rooms are equipped with micro and fridge, which is great. There's a nice little work-out room and pool, too. Unfortunately, I was barely able to get online, and I don't think it was my computer, but who knows. And if you don't ask for the refund on the deposit for the safe I guess you don't get it back because I discovered later I got charged for it. Just 1.50, but it's the principle. I need to stay in Smyrna again and I will probably be returning; if I knew for sure I'd be able to get online I'd stay for sure.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask doulos214 about Sleep Inn & Suites Smyrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
30 December 2011
Thank you so much for your candid review of our hotel! We pride ourselves on the comfort and convenience at our Sleep Inn & Suites. I am delighted that you were able to experience the benefits of our location and amenities. I would like to apologize for your experience with our complimentary wireless Internet. While it is typically a quite stable connection, we have experienced issues with it every once in a while. If you contact the front desk upon experiencing the issues, we have troubleshooting options that will get you connected with optimal speed every time! We also encourage all of our guests to inform us if they did not use the in-room safe, and we are happy to refund the safe warranty fee. If you return to our hotel, we can offer a better experience than last time. We look forward to you staying with us again on your next trip to Smyrna! Feel free to call us directly and we can ensure that everything will run smoothly for you. Thanks again!
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Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Enjoyable stay!”
4 of 5 stars Reviewed 30 November 2011

This motel was one of the most reasonable priced ones around Nashville without having to be right downtown, convenient to interstate, restaurants, and attractions. The staff was very friendly and helpful. The continental breakfast was average. The rooms have a safe inside the closets which you are automatically charged for, but they will delete the charge if you ask upon leaving. We like that this is a non-smoking facility.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dennis S about Sleep Inn & Suites Smyrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
8 December 2011
Thank you so much for your compliments and review of our hotel! Our staff is thrilled that you chose us as your first option on your recent trip to Nashville. We pride ourselves on the great value that we are able to offer to our guests, and I am glad that you found our location and service to meet your needs! Thank you for informing us that you did not use your in-room safe. We encourage all of our guests to let us know whether or not they will use it so no erroneous charges are issued. I am happy that our staff was able to take care of that for you. We look forward to seeing you on your next trip to the Nashville/Smyrna area. Thanks again, Dennis!
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Additional Information about Sleep Inn & Suites Smyrna

  • Sleep Inn Smyrna
  • Smyrna Sleep Inn
Address: 2689 Highwood Blvd., I-24 & Rt. 266, Smyrna, TN 37167
Price range (per night):* INR5,657 - 6,665

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