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Sleep Inn & Suites Smyrna – reviews, photos

2.0 of 5
2689 Highwood Blvd., I-24 & Rt. 266, Smyrna, TN 37167
Hotel amenities
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Sleep Inn & Suites Smyrna
Ranked #6 of 8 hotels in Smyrna
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    4
    9
    6
    2
    4
Date Rating
Clarksville, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Very nice”
4 of 5 stars Reviewed 22 December 2011

Overall, this is a very nice, clean, and convenient place to stay. The rooms are equipped with micro and fridge, which is great. There's a nice little work-out room and pool, too. Unfortunately, I was barely able to get online, and I don't think it was my computer, but who knows. And if you don't ask for the refund on the deposit for the safe I guess you don't get it back because I discovered later I got charged for it. Just 1.50, but it's the principle. I need to stay in Smyrna again and I will probably be returning; if I knew for sure I'd be able to get online I'd stay for sure.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
30 December 2011
Thank you so much for your candid review of our hotel! We pride ourselves on the comfort and convenience at our Sleep Inn & Suites. I am delighted that you were able to experience the benefits of our location and amenities. I would like to apologize for your experience with our complimentary wireless Internet. While it is typically a quite stable connection, we have experienced issues with it every once in a while. If you contact the front desk upon experiencing the issues, we have troubleshooting options that will get you connected with optimal speed every time! We also encourage all of our guests to inform us if they did not use the in-room safe, and we are happy to refund the safe warranty fee. If you return to our hotel, we can offer a better experience than last time. We look forward to you staying with us again on your next trip to Smyrna! Feel free to call us directly and we can ensure that everything will run smoothly for you. Thanks again!
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Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Enjoyable stay!”
4 of 5 stars Reviewed 30 November 2011

This motel was one of the most reasonable priced ones around Nashville without having to be right downtown, convenient to interstate, restaurants, and attractions. The staff was very friendly and helpful. The continental breakfast was average. The rooms have a safe inside the closets which you are automatically charged for, but they will delete the charge if you ask upon leaving. We like that this is a non-smoking facility.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
8 December 2011
Thank you so much for your compliments and review of our hotel! Our staff is thrilled that you chose us as your first option on your recent trip to Nashville. We pride ourselves on the great value that we are able to offer to our guests, and I am glad that you found our location and service to meet your needs! Thank you for informing us that you did not use your in-room safe. We encourage all of our guests to let us know whether or not they will use it so no erroneous charges are issued. I am happy that our staff was able to take care of that for you. We look forward to seeing you on your next trip to the Nashville/Smyrna area. Thanks again, Dennis!
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Kansas City
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Hotel In Need Of Updating”
3 of 5 stars Reviewed 26 September 2011

We were enroute from Florida to Kansas City and stayed at a Sleep Inn in Smyrna, Tn. The first room we were given smelled quite heavily of smoke so we returned to the front desk where the desk attendant immediately gave us another room which was closer to the lobby. The rugs in the hallway were stained and I could hear a dog bark in another room across the hall. (I do not like sleeping in a bed where dogs sleep. I don't care how clean they are)!
The breakfast was acceptable with eggs, cereal, biscuits and gravy, fruit and waffles. There were complimentary newspapers in the lobby, along with free coffee.
There is a Cracker Barrel next door, plus a Ruby Tuesday's on the other side of the hotel. The location is quite handy to Hwy 24, however more attention is needed to updating.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
22 November 2011
Thank you for your recent review of our hotel! I am glad that you were able to find our location and service to be of value! I am especially happy that you enjoyed the breakfast and complimentary newspapers. I apologize that you had to change rooms during your stay—we do have a smoke-free policy at this property and we take every measure possible to properly maintain our property’s condition, so we have taken that room out of service until it is back in the condition that it should be. Thank you for bringing that to our attention. We are currently undergoing a “refresh” at the property and we just had new carpet installed in our hallways and public areas a few weeks ago! We look forward to you returning to experience an improvement in the property!! Thank you again for your review.
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Like this hotel!”
4 of 5 stars Reviewed 4 August 2011

This is the second time in as many years I have stayed at the Sleep Inn in Smyrna. I like this hotel due to the easy access to I-24 to Nashville. There are many restaurants and stores located nearby as well. The rooms are clean and comfortable..I have not found any problem with them. It had a large closet area with sliding doors which I especially loved. It also had a microwave and fridge, and iron with ironing board. The staff was friendly and accomodating. They do have a breakfast area off the lobby ..the one thing that I found strange was that on my visit last year, they had mini muffins every day, along with bagels, toast, etc. This year they did not..they said the muffins were only available on Saturday and Sunday. Seems they changed vendors and that was only when they were offered. Not a big deal but kinda strange.

  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
22 November 2011
Thank you so much for your recent review of our hotel! I am so glad to hear that you like this hotel and have become a repeat guest! Our location is very convenient for travelers like yourself and I am happy that the in-room amenities were exactly what you needed! We have updated our breakfast variety and some items do rotate, but that just means there is something special for you each day! Thank you again for your review and we look forward to seeing you on your next trip to Smyrna!
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Palos Heights, Illinois
1 review
“Room was not updated or maintained”
2 of 5 stars Reviewed 31 January 2011

We have stayed here 2-3 times before and don't remember the room amenities being so tacky. All three lampshades were cracked, the rug was stained, the blanket was stained. But the receptionist was very accommodating and serviced us well. The breakfast was adequate. We were disappointed and may not stay here again.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany Dziadaszek, Manager at Sleep Inn & Suites Smyrna, responded to this review
22 November 2011
Thank you so much for your review of our hotel. I am sorry that your last stay was not as positive as your previous stays; however I am very glad to hear that the level of service provided by our staff was consistently accommodating. I am pleased to inform you that since your last stay, we have begun a “refresh” in the property, which includes new amenities, a much more modern look, and an updated breakfast. I invite you to come back and experience the difference for yourself! I am confident that you will be pleased!
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Additional Information about Sleep Inn & Suites Smyrna

  • Sleep Inn Smyrna
  • Smyrna Sleep Inn
Address: 2689 Highwood Blvd., I-24 & Rt. 266, Smyrna, TN 37167
Price range (per night):* INR5,657 - 6,665

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