Overall, this is a very nice, clean, and convenient place to stay. The rooms are equipped with micro and fridge, which is great. There's a nice little work-out room and pool, too. Unfortunately, I was barely able to get online, and I don't think it was my computer, but who knows. And if you don't ask for the refund on the deposit for the safe I guess you don't get it back because I discovered later I got charged for it. Just 1.50, but it's the principle. I need to stay in Smyrna again and I will probably be returning; if I knew for sure I'd be able to get online I'd stay for sure.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 December 2011
Thank you so much for your candid review of our hotel! We pride ourselves on the comfort and convenience at our Sleep Inn & Suites. I am delighted that you were able to experience the benefits of our location and amenities. I would like to apologize for your experience with our complimentary wireless Internet. While it is typically a quite stable connection, we have experienced issues with it every once in a while. If you contact the front desk upon experiencing the issues, we have troubleshooting options that will get you connected with optimal speed every time! We also encourage all of our guests to inform us if they did not use the in-room safe, and we are happy to refund the safe warranty fee. If you return to our hotel, we can offer a better experience than last time. We look forward to you staying with us again on your next trip to Smyrna! Feel free to call us directly and we can ensure that everything will run smoothly for you. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC