During our search for a cabin to purchase, we found this wonderful hotel. Stayed here for 2 nights in late December, it is always decorated tastefully for the season. Check in staff were very polite and informative. We booked a king room with double sofa sleeper. Received a room on the ground floor beside stairwell. At first was worried about noise, but was delightfully surprised in the room was very quiet. Room was huge, clean, and comfortable. Lots of towels, although bedding is a little worn.
My 11 year old loved the pool which is open 24 hours with quiet times posted. Coffee and hot apple cider are served in the lobby. The breakfast is well stocked, biscuits,waffles,cereal,donuts,muffins,fruit,hard boiled eggs,bagels,toast, etc with alternating sausage and bacon.
This hotel is convenient to pigeon forge-only 4 miles to outlet shopping. And a strip mall with many restaurants, Lowes, Staples, Krogers,and more-about 2 miles.

This is a very charming hotel. The rooms were spacious and clean. We had a balcony over the river which was nice. The lobby was beautifully decorated for Christmas,as was the rest of the hotel. Breakfast was fine with the basics. The waffles were very good. The staff was friendly and they even allowed me to check in a bit early. I paid about $45 for one night and it was the holiday season. I will gladly stay at this inn again soon.

Wow! This is definitely without a doubt one of the nicest hotels I have ever stayed in, if not the nicest, and I consider myself to be a very picky person. As soon as you enter the lobby for check-in you are greeted by the beautifully decorated Christmas Trees and the decor is themed with "Gone With The Wind" and it is simply beautiful. And on each balcony there is charming garland with a big red bow! So festive! This hotel will definitely get you feeling the Christmas Spirit! This is by far the cleanest place I have ever stayed, there isn't a speck of dust anywhere. You can tell they have took their time and actually cleaned everything in your room before your arrival. I always pack a pair of house shoes to wear in my room when I go on vacation, because at a lot of places the floor feels gritty and just nasty, but I can walk around in here barefoot! No dirt on my feet when I go to get into bed. Yay! This whole hotel is spotless and shinning! I could go on and on talking about how clean and appealing this place is but I believe you get the picture...Also, there is NO noise to be heard when we are in the room, not a sound! And that is always a plus. We are staying in a King Suite with Jacuzzi and Fireplace and it is wonderful. We love the fireplace, It is the centerpiece of the room and it's so warm and inviting especially after being outdoors in the cold weather all day from shopping! The jacuzzi is huge, plenty big enough for 2 people. I am traveling with my husband and 7 month old daughter and I have to pack the whole house and there is still plenty of space. The beds are quite comfortable and the bathroom is spacious and there are lots of large mirrors in the bathroom and outside the bathroom which is great for us ladies to apply our make-up. Also, there is a safe in the rooms, thank goodness because I know I feel more protected about my things if I know they are locked up in a safe. They also provide WiFi and it is super fast. And lets not forget my favorite part, the heated indoor 24 hour pool and hot tub! That area is very, very clean...of course! There is also a outdoor pool and lazy river but it's December so obviously we didn't use that one, but, it appeared just as pleasant and enjoyable as everything else here at the Clarion Willow River. And last but definitely not least the staff...they are great too! I've contacted them a couple times already and they are very polite, they go out of their way to help you out. For example, I called the front desk for a wake-up call and I ask if she could possibly give me 2 wake-up calls because I have a bad habit of going back to sleep, well there wasn't any way she could set it up so she said she would make herself a note and she would call me herself the first time and the computer would call me the second time...and sure enough she called and she was EXACTLY on time!! Now that is great customer service...THANK YOU Clarion Inn Willow River for making mine and my husbands 2 year anniversary one we won't forget!!! This will be the only place we stay when we come to town!!! The Peak Family

Stayed overnight on a Saturday. We booked in advance after seeing the pictures and reading the reviews at TripAdvisor. I really do not have much to add to the other reviews. Establishment was beautifully decorated with Gone with the Wind memorabilia throughout (including one of the two large indoor Christmas trees). These decorations were enhanced by additional Christmas decorations (wife loved tree on second floor). We had room 230 overlooking the stream in the back. The two queen room was at the end of the hall, was very quiet and clean and contained a pull out sleeper sofa if we had needed it. Wi-Fi was available but HBO was in Spanish for some reason and a couple of channels had picture but no sound. The staff was very friendly and helpful. Breakfast consisted of both hot and cold items. Being a Southerner, I really enjoyed the biscuits and gravy. Would definitely stay again if I am ever in the area again and highly recommend.