We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cold Creek Resort – reviews, photos

4025 Parkway, Pigeon Forge, TN 37863
Hotel amenities
Cold Creek Resort
Ranked #76 of 96 hotels in Pigeon Forge
2.5 of 5 stars 31 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

31 reviews from our community

    Trip type
Traveller rating
    9
    3
    4
    7
    8
Date Rating
Knoxville, Tennessee
1 review
3 helpful votes 3 helpful votes
“stay elsewhere if you must”
2 of 5 stars Reviewed 5 January 2012
3
people found this review helpful

We stayed at Cold Creek for an entire week during the Christmas holidays and that was our first mistake.There was an infestation of bed bugs in the room we stayed in(please bring bed bug spray with you) and my wife was bitten at least 30 times over our 1 week stay.We pulled the mattress back after we looked up bed bugs on the internet and we found numerous live bed bugs as well as a large amount of bed bug feces. We immediately informed them of what we had found and they proceeded to tell us they had never had a problem before and did nothing to get rid of the bed bugs. There was mold(black) growing around the air conditioner unit, the window sills and on the ceiling above the bathtub.the provided a laundry facility with three washing machines but only two worked. it remained broken throughout our stay and is still probably broken to this day. Also there were no parking spots due to all of the antique cars including a black one that was parked in front of the main entrance and did not move once during our entire stay. Last but not least they claimed to have free Wi-Fi, the only way we could get internet access was to sit in the lobby. It did not work while sitting in our room which was a huge inconvenience since i need access to the internet for my work. We will never stay at this hotel again.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask john g about Cold Creek Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pigeon Forge, Tennessee
1 review
2 helpful votes 2 helpful votes
“dont stay at it!!!!!”
1 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

dont stay at it the pool was cold and no heat and they lie and the pool was broke down for a month and they said it could be broke down to december and the hot tub wasnt working and the heater in the pool was broke and they wouldnt FIX IT!!they room service is HORRIBLE!!!

  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask kaykay503 about Cold Creek Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pigeon Forge hotels

RiverGate Mountain Lodge & Wedding Chapel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d276887?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Cherokee Lodge Condos
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1229433?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
RiverStone Resort
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1053211?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Park Tower Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d554974?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Mountain View Condos at Pigeon Forge
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1823821?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Geraldine, Alabama
1 review
1 helpful vote 1 helpful vote
“GREAT STAY*GREAT PLACE*”
5 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

we stayed at this hotel the week of the fourth of July,and we loved it!The staff was very helpful and friendly and the room was neat and clean.Thehotel is in walking distance to all of the stores and events.Oh! and the fireworks display was awsome!
We will stay again! Thanks for all of your help "A"! we appreciate everything!



THE OLIVERS
(schnauzers)

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kw_oliver about Cold Creek Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, Tennessee
1 review
3 helpful votes 3 helpful votes
“Very Nice Place, Wonderful Employees, We will be back”
5 of 5 stars Reviewed 28 July 2011
3
people found this review helpful

I was very impressed as soon as we walked in. The front desk staff was wonderful. Very nice to walk in a place and to have people greet you and make you feel welcome. The young man at the desk was very accomidating. Showed us several rooms and let us choose which one we wanted. Rooms were very clean. They are doing a renovation on all the rooms. The ones they have already did were very nice. Very clean pools and big. Very reasonable rates. Will definately stay here again.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ElizabethJohnson2010 about Cold Creek Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, SC
1 review
1 helpful vote 1 helpful vote
“Very Nice and Enjoyable”
4 of 5 stars Reviewed 14 July 2011
1
person found this review helpful

We stayed there for 2 nights and had a great time..love the pool and the hottub. Had some friends stay there a few times as well and they loved it.

  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sunflower29063 about Cold Creek Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Cold Creek Resort also viewed

The Inn On The River
4.5 of 5 stars 362 Reviews
Pigeon Forge, Sevier County
Show Prices ABS:HotelCheckRates-d105063?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Clarion Inn
5 of 5 stars 777 Reviews
Pigeon Forge, Sevier County
Show Prices ABS:HotelCheckRates-d1673309?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Inn at Christmas Place
5 of 5 stars 602 Reviews
Pigeon Forge, Sevier County
Show Prices ABS:HotelCheckRates-d659723?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 96 hotels in Pigeon Forge, ranked by popularity »

Been to Cold Creek Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Cold Creek Resort

  • Cold Creek Hotel
Address: 4025 Parkway, Pigeon Forge, TN 37863
Price range (per night):* INR3,697 - 4,369

Owners: What's your side of the story?

If you own or manage Cold Creek Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Cold Creek Resort
Show the lowest price for this hotel (from our partners)
Show Prices