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Norma Dan Motel – reviews, photos

3864 Parkway, Pigeon Forge, TN 37863
Hotel amenities
Norma Dan Motel
Ranked #53 of 96 hotels in Pigeon Forge
3.5 of 5 stars 48 Reviews
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48 reviews from our community

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Traveller rating
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Date Rating
Johnson City
1 review
1 helpful vote 1 helpful vote
“Typical Tennessee: Rustic charm with frayed, shabby edges”
3 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

On the whole, and what sticks in my mind, was that I found what I was looking for at Norma Dan: Clean, Quiet, Comfortable. Very friendly staff and a very cozy living space. We booked a jacuzzi room, and that being the major perk we were really looking for, were quite satisfied. Additionally, we got a great deal on the room ($50 off normal price) either as a New Year's promotional or Gatlinburg.com online booking rate.

An overall pleasant experience, there were only minor things that kept it from being perfect, but there were a handful, which was really a shame because it spoke to the lack of upkeep.

The gaslog fireplace really would have provided an extra romantic touch ... had it worked.

I can absolutely live with an outdated TV and slow Internet for a one-night getaway, but slow was an understatement as the wi-fi couldn't even load the motel's own home page. It got to Google but couldn't run a search. Forget about watching Netflix or YouTube.

Finally, after a quick lukewarm shower (very little hot water) in the morning, came the thing that put the biggest damper on the experience. I made coffee and poured myself a cup, only to find that the plastic-wrapped cups in the room must not have been used or replaced in several months or even a year or more.

By this I mean the straight-from-the-package cup immediately broke at first pour and leaked hot coffee all over my luggage and fresh change of clothes below where I was pouring.

I was amused at the housekeeping envelope beseeching a tip for the effort (my first thought: This isn't exactly the Plaza, and I don't have any Fruit Stripe anyway), and actually laughed out loud at the idea when my coffee cup broke open.

Other positives, notwithstanding what wasn't right:

(1) Room had great proximity to ice/vending and the indoor/outdoor pools (yes, both, with hot tubs) and everything was more or less centralized conveniently, (2) great variety of channels on cable, (3) real good location in terms of shuttling or driving into Gatlinburg, visiting Dollywood or the nearby golf course and parkway attractions, (4) plenty of quick food places within brief walking distance, fast food or sitdown, (5) seems off the beaten path and caters to more grown-up, subdued clientele (i.e. no loud parties or raucous guests).

Very nice "little place" if you can take or leave the perks, if efficiency is your priority, and if you value peace, quiet and cleanliness above all else. If you need creature comforts like courtesy laundry bags, a working fireplace, a truly hot shower and coffee cups that function properly, go elsewhere.

Room Tip: Pretty sure if you go for the oversized jacuzzi room you don't get a personal balcony, because w...
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salyersville, Ky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Our favorite place to stay in Pigeon Forge, Tn”
5 of 5 stars Reviewed 9 October 2011
1
person found this review helpful

Norma Dan Motel is our favorite place to stay in Pigeon Forge. Everyone there treats you like family. The rooms are very clean and comfortable, and we love the fireplace and the private balcony with the rocking chairs. This motel is in a very good location..across the street from Dixie Stampede and next to lots of great restaurants, for example..Texas Roadhouse, Cracker Barrel, Golden Corral, and Krispy Kreme, just to mention a few. Make sure you check out Norma Dan for your next stay in Pigeon Forge, Tn.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Northern Great Plains, USA
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“You get what you pay for”
3 of 5 stars Reviewed 15 September 2011

My room was large and very clean, but extremely dated. It did have a refrigerator and microwave, which was a bonus, but electrical outlets were scarce. I didn't have any trouble connecting to the free wifi, though it was occasionally very, very slow. I stayed in the newer building, which was more expensive but probably worth it. I honestly can't remember the last time I actually got a metal key to open my room door, though. Very, very dated. The biggest plus was the super friendly and helpful staff. Everyone I dealt with during my stay was extremely nice and pleasant. If I had known, though, that there were newer chains available in town, I never would have booked a room at the Norma Dan.

Room Tip: Many of the rooms are actually outside. There are only a few that open up to inside hallways. I didn...
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  • Stayed August 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harlan, Kentucky
1 review
“Very clean rooms, great location-but needs some attention!”
3 of 5 stars Reviewed 7 August 2011

We stayed 4 nights on a little vacation family getaway. The rooms and bathroom were very clean! Excellent housekeeping staff that were so friendly and helpful! But we could never get connected to the internet (with 4 different laptops) and the continental breakfast was very..meager and tasteless to say the least. Some cosmetic care needs to be taken with the outside of the building. For example: the courtyard on the ground floor was very drap and lifeless. And there was a structure to plant flowers, greenery, etc. Also the pool surface, especially on the indoor pool, was in great need of a new coat of paint. The floor of the pool had huge sections peeled off which made it look dirty. And the lobby was not very professional or inviting with and "indoor yard sale" in progress. We had lots of activites planned that kept us busy during the day, but if we were looking for some where to just relax and lay by the pool, we would probably have went else where. This motel has the potential to be one of the nicest on the strip, but it is looking rather neglected. Needs some curb appeal. We loved the location right in the heart of the action! And hopefully these issues will be tended to so we can purchase the same package with the same tour group again!

Room Tip: The ground floor around the pool would be nice. All rooms had nice balconies
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  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kingston, Ohio
1 review
1 helpful vote 1 helpful vote
“Great Place To Stay”
5 of 5 stars Reviewed 15 June 2011
1
person found this review helpful

Came here with my daughter and found the motel to be in a great location, extremely clean, friendly staff, very nice continental breakfast, and safe! Will definitely stay again.

  • Stayed August 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BMXMOM3 about Norma Dan Motel
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Norma Dan Motel Also Known As

  • Norma Dan Hotel
  • Norma Dan Pigeon Forge
Address: 3864 Parkway, Pigeon Forge, TN 37863

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