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MountainTop Resorts Lone Branch – reviews, photos

2788 Windfall Estates Dr., Pigeon Forge, TN 37876
Hotel amenities
MountainTop Resorts Lone Branch
Ranked #68 of 96 hotels in Pigeon Forge
3.5 of 5 stars 2 Reviews
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2 reviews from our community

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Louisville,Ky
1 review
“Quite Disappointed!”
2 of 5 stars Reviewed 29 June 2008

When we first arrived we thought, wow! After checking things out we were quite disappointed! The first thing we noticed was that there was only 1 tv in the whole cabin. There were 4 of us and 1 was a child so needless to say we were really upset over not having at least 2 tv's! The cooking utensils were very bare, not even a cookie sheet to bake on!
The furniture in the living room was worn so badly that we couldn't even lay on the couch to watch tv at night! There was no way we could sleep on the sofa bed because springs were popping out and the couch itself was falling apart!
The upstairs patio was an accident waiting to happen! There were nails sticking out everywhere and I stepped on one as soon as I walked out on the patio.
We also found dead bugs behind the tv stand. Had housekeeping really been doing their job they would pull out out furniture to vacuum behind!
We stayed at these cabins because they were offered to us as part of a timeshare presentation by Westgate Resorts and needless to say, we were really disappointed! Had we paid the asking price for these cabins we surely would have asked for at least a partial refund! They are definetly not worth the charge per night is!!!!

  • Liked — Beautiful on the outside!
  • Disliked — Everything!
  • Stayed June 2008, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask KarazyKim about MountainTop Resorts Lone Branch
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Louisville, KY
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Nice, quiet, and clean!”
4 of 5 stars Reviewed 30 April 2006
11
people found this review helpful

The only reason I didn't give this an "excellent" rating is because the price was a little high. Be sure to call them and ask for any discounts they might have. Other than that, we were completely impressed by Mountain Top Resorts-Lone Branch. Our cabin (#17) was in perfect condition-looked brand new. This is located only 7 minutes from Gatlinburg and is in a beautiful location. Very quiet, too. I highly recommend. True, it is a little higher than the average price of hotel/cabin but you get what you pay for and this was absolutely worth it!!

  • Stayed April 2006
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask danielc0307 about MountainTop Resorts Lone Branch
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