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RiverGate Mountain Lodge & Wedding Chapel – reviews, photos

3307 N River Rd & Garland, Pigeon Forge, TN 37863
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RiverGate Mountain Lodge & Wedding Chapel
Ranked #23 of 96 hotels in Pigeon Forge
4.5 of 5 stars 51 Reviews
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51 reviews from our community

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1 review
1 helpful vote 1 helpful vote
“LOVELY WEDDING”
5 of 5 stars Reviewed 18 September 2011 via mobile
1
person found this review helpful

The minister was great and personable. He married us right in front of the old mill. It was beautiful and economical. We didn't get to stay at the inn but definitely are for our anniversary because it was so memorable for us. He took pictures with our camera. He had an audience from the street above...I thought that was great. He actually showed us a back road to get to the outlet mall due to the traffic that weekend. Pricing was great and the office staff was too. It was a wonderful decision. Can't wait to go and stay at the inn!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kblong81 about RiverGate Mountain Lodge & Wedding Chapel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sharon winter, Owner at RiverGate Mountain Lodge & Wedding Chapel, responded to this review
19 September 2011
Thank you for allowing us to be a part of your of your "special day!" We find that brides everywhere love the unique personal attention given to each ceremony and we love helping make your dream wedding come true while still very much affordable especially in these trying economic times. Our wonderfully unique honeymoon suites are a favorite as well. Looking forward to having you as our guest for your anniversary.
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Bethel, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very clean and comfortable!”
4 of 5 stars Reviewed 8 September 2011

We stayed here for 3 nights. The rooms were very clean and the beds were very comfortable. Staff was great. Price is right. The go cart track is a little loud but you don't hear it in the room. Would stay here again.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask anthony a about RiverGate Mountain Lodge & Wedding Chapel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sharon winter, Owner at RiverGate Mountain Lodge & Wedding Chapel, responded to this review
11 September 2011
We are glad that you enjoyed our kingsdown pillowtop beds and quite soundproof rooms. Our cleanliness is unsurpassed and we take great pride in providing exceptional service to our guests.
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Nashville, Tennessee
1 review
“One of the best.”
5 of 5 stars Reviewed 26 August 2011

One of the best hotels I have ever stayed at in my life. It was perfect for getting away and having peace and quiet after a night on the towns of Pigeon Forge and Gatlinburg. The rooms were fantastic. Very, very clean and proper. Kudos to every member of the custodian team for their great work. The Rivergate Inn was also very family friendly. Although I did not use it, I thought the Wedding Chapel was an excellent feature for a hotel in such a lively town. The staff were very friendly and happy to help whenever needed. The only downsides were that there were no spa, fitness center or pool. However, I did not mind one bit. If you are looking for a great, friendly, clean place to stay while you visit Pigeon Forge; Rivergate Inn is the place to go. You won't find a better place to kick back and relax.

Room Tip: Nothing special, just the basic notion. Earlier you book, the better.
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  • Stayed August 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask AnthonyEthridge about RiverGate Mountain Lodge & Wedding Chapel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sharon winter, Owner at RiverGate Mountain Lodge & Wedding Chapel, responded to this review
27 August 2011
Thank you for your wonderful words! We are glad that you appreciated our very clean rooms and wonderful staff who strive to make each guest have a wonderful unique memory of our hotel and Pigeon Forge. We do hope you return to stay with us soon.
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Denver, North Carolina
1 review
“romantic getaway”
5 of 5 stars Reviewed 15 August 2011

This hotel was way more than what i expected. Me and my husband celebrated our 12 year wedding anniversary here and a relaxing day away from the kids (which we had not had in a year).We got the honeymoon suite. First of all the room was very clean and the jacuzzi didnt have no brown hair floating in it like other places we have stayed in . The bed was super soft but what made the hotel the best is the rose pedals that was all over the floor when I walked in and saw the single yellow rose on the jacuzzi plus the pink roses in a vase and just when I thought the suprises was done I turned to see a bottle of wine and 2 chocolate covered strawberries with a cake beside that and a small blue box with chocolate in it.. All of this was included in the price of the room! Cant wait to go back

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask daniel r about RiverGate Mountain Lodge & Wedding Chapel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sharon winter, Owner at RiverGate Mountain Lodge & Wedding Chapel, responded to this review
16 August 2011
We are delighted to hear you enjoyed your romantic weekend getaway at our unique riverside boutique inn. Our kingsdown pillowtop beds along with our european jacuzzi's are a favorite and our honeymoon suites are specially detailed to each unique guests arrival. So glad you enjoyed the roses, rose petals, wine, godiva chocolates and more which come standard only with our honeymoon suites. We are quite proud that we have never scored than a perfect 100 on our 4 yearly health inspections in each of the last seven years! Thank you so very much for allowing us to share in your anniversary and for your kind words.
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Manning SC
1 review
1 helpful vote 1 helpful vote
“The Good The Bad and Ugly”
1 of 5 stars Reviewed 12 August 2011
1
person found this review helpful

Deceptive Advertising. No chrystle lighting, no wine or chocolates.Small vanity had no room to palce toiltries.No place to hang things in bath. Balcony overlooked dirty parking lot and if you strained you might see river. Balcony hard to enjoy with race tracks (2) next door. Putting grren just a narrow walk with artifical truff.Nice beds. Not worth $100 a night.50th anniversary memories good laugh!.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Faye B about RiverGate Mountain Lodge & Wedding Chapel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sharon winter, Owner at RiverGate Mountain Lodge & Wedding Chapel, responded to this review
13 August 2011
When you booked your online reservation thru orbitz you booked a family friendly room with 2 queen beds which are on our first floor. Nowhere on any site does it indicate that roses, wine or godiva come with that room type. Only our king jacuzzi rooms come with fresh flowers and godiva not the room type you booked. We also only put wine in the rooms which are booked with honeymoon suites as would not put wine into a family room where there may be small children or anyone under the legal age for wine. I am sure you read many different room type descriptions for many hotels when deciding which property to reserve your stay with and perhaps you became confused. No mention was ever made of it being your 50th anniversary and I did speak several times with your husband daily and he was very pleased with the room, and you both were in your mid 40's so I am confused as to your 50th anniversary. Our marble vanities with the crystal lighting above them have never been an issue before with any of our guests and simply moving the coffee maker or ice bucket to the micro-fridg section would have given you more room. While we do strive to fulfill the needs and expectations of our guests, sometimes the expectations simply are not what our property offers which a unique boutique experience unlike anything else in the Smokies.
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Additional Information about RiverGate Mountain Lodge & Wedding Chapel

3307 N River Rd & Garland, Pigeon Forge, TN 37863
Price range (per night):* INR3,305 - 19,603

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