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Baymont Inn & Suites – reviews, photos

2.0 of 5
130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
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Baymont Inn & Suites
3.5 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
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Date Rating
Pegram, TN
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Kudos”
5 of 5 stars Reviewed 29 May 2012 NEW

After a stay several months back, I was hoping never to be booked there again. The new management team has updated, cleaned and the stay last week was terrific. The staff, from the front desk to the cleaning crew was new. They acted profesionally, were courteous and the value was great. If you, like I, had reservations about staying there again, prior to the new management, give them a shot, I don't believe you will be disappointed.

Great stay

Room Tip: If you're visiting, or on business, you can't go wrong here
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  • Stayed May 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mike J about Baymont Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, WI
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Not your Baymont Baymont.”
3 of 5 stars Reviewed 3 May 2012 via mobile
1
person found this review helpful

Don't judge the Baymont chain by this one. As often happens, franchisers take on "conversions" to ramp up their royalty revenue. In this case the old sign shows through the new one...beds don't have the clean looking triple sheets ..closets are open...and the spartan breakfast room lacked fruit, hot items and sweet stuff. On the plus side...at $59 its a good buy..and the location is great. I did not see any bed bugs....

Stayed April 2012
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Ask OnthemovefromMke about Baymont Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolmaroll, Guest Relations Manager at Baymont Inn & Suites, responded to this review
8 May 2012
Thank you for taking the time to let us know about your stay. We appreciate all input from our guests, it helps us to know what we may need to change and what we are doing right for our guests. This is a new Baymont, we have only been open for a little over a month and we still have some projects coming together, our permanent sign being one of those as well as our triple sheets.
We do hope that you come back and stay with us and see how we are doing. Have a wonderful summer.....
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Nashville
2 reviews
“Re-modeled and Clean”
5 of 5 stars Reviewed 27 April 2012

My family and I stayed at this hotel two weeks ago, We were very happy with the room, both its cleanliness and price. The rooms looked to have been recently remodeled. We definitely will stay here again.

  • Stayed April 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tennessee_traveler35 about Baymont Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coal City, West Virginia, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
“Would go back again for sure :)”
5 of 5 stars Reviewed 14 April 2012

The room was very clean, and everything worked wonderfully. There definitely was not any bed bugs like I read in the other ratings. The staff was very helpful and polite the whole time. The pool area was very clean. The breakfast was awesome and you had so many different choices to choose from. I cannot say enough about how much we enjoyed our stay. We were there the week of April 9th- 13th..... Traveling with 4 children is difficult but it helps out when you find a nice friendly hotel to stay at. Definitely going to book there again for our summer vacation.

Room Tip: Avoid the rooms close to the ice maker machines :)
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  • Stayed April 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Tisha P for Pigeon Forge
Ask Tisha P about Baymont Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolmaroll, Guest Relations Manager at Baymont Inn & Suites, responded to this review
8 May 2012
Great! Welcome to our Baymont family. We are so pleased to hear that you enjoyed your stay with us here at Baymont Inn. Our staff is dedicated to providing excellent guest services, clean comfortable rooms and at affordable rates.
We have just reopened with brand new rooms, new breakfast area, flat screen tv's, free wi-fi, fireplace and jacuzzi suites and we have an indoor and an outdoor pool.
We hope to see you again on your next visit to our beautiful Smoky Mountain Area.
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Central City, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Nice”
4 of 5 stars Reviewed 7 April 2012
3
people found this review helpful

I can't say what was happening with this hotel during the change from it's former owners to the new Baymont Inn & Suites but I can say my entire party was very satisfied with this property. The rooms were newly decorated and VERY clean. THe location is great and there was an attendant in the breakfast room making sure everything was kept stocked and all staff that I came into contact with were very nice and helpful. Nothing can be perfect, in our room the WiFi did not work that well but other places in the hotel it worked just fine. The indoor pool could use some more lighting and the whirlpool could be a little bigger. I can say that I will use this hotel again without thinking twice we have already began planning a return trip to this hotel.
J.R. Owner
Phoenix Gold Promotions
date of stay 4/3/12 - 4/6/12

  • Stayed April 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask PhoenixGoldPromo about Baymont Inn & Suites
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Lynn Medlin-Greene, Director of Sales at Baymont Inn & Suites, responded to this review
10 April 2012
Thank you for letting us know about your stay. It was our pleasure to have you as our guest. I enjoyed talking with you during your stay. Thank you for your suggestions, I appreciate it we welcome suggestions and comments from our guests. It helps us to make your next stay even better than the last. Have a wonderful summer and we hope to see you again soon.
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Additional Information about Baymont Inn & Suites

  • Mountain Trace Inn
  • Mountain Trace Inn Pigeon Forge
Address: 130 Wears Valley Road, Pigeon Forge, TN 37863 (Formerly Mountain Trace Inn)
Price range (per night):* INR3,081 - 8,233

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