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Quality Inn & Suites at Dollywood Lane – reviews, photos

2.0 of 5
3756 Parkway, Traffic Light # 8, Pigeon Forge, TN 37863 (Formerly Mcafee Motor Inn)
Hotel amenities
Quality Inn & Suites at Dollywood Lane
Quality Inn & Suites at Dollywood Lane
Quality Inn & Suites at Dollywood Lane
Quality Inn & Suites at Dollywood Lane
Quality Inn & Suites at Dollywood Lane
Quality Inn & Suites at Dollywood Lane
Ranked #11 of 96 hotels in Pigeon Forge
4.5 of 5 stars 154 Reviews
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154 reviews from our community

What travellers say about this hotel
  • Very nice(9)
  • Very clean(8)
  • Good breakfast(3)
Traveller rating
    58
    67
    21
    6
    2
Only show reviews for Family (67) | Couples (49) | Business (5)
Date Rating
Norcross, Georgia
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
“Nice Place for a Winter Weekend Getaway”
4 of 5 stars Reviewed 20 January 2012
3
people found this review helpful

We stayed here for a couple of nights over the MLK weekend. This was our first visit to this property, and overall we were very satisfied with our stay.

Check in was very prompt and efficient, and the office staff was very friendly. Parking was ample, and they give each guest a pass to hang from the mirror. I suppose this might be necessary for times when Pigeon Forge is really crowded, and non-guest might be tempted to use the hotel parking lot. That was not the case this weekend, but I did appreciate the extra measure of security.

We had a second story room with a king bed. The room had very nice amenities -- a nice size fridge, a microwave, an oversized whirlpool tub, and a gas fireplace. Free Wi-Fi was available, and my wife had no trouble accessing it with her i-Phone. The only improvement I might suggest would be -- in a future renovation -- to somehow partition the bathroom area so the sink could be used while anyone else is using the "facility." As it is now the tub, sink, and toilet are all in one fairly spacious room with just one entry way.

The complimentary breakfast was good -- scrambled eggs, biscuits and gravy, make-your-own waffles, and assorted pastries, etc. The only slight complaint we might have is that the breakfast area is kind of small, and a number of church youth groups staying in the hotel that weekend made for a crowded situation. In fact the first morning we just opted to have breakfast at the Denny's located adjacent to the hotel.

As for the youth groups, when my wife and I saw them starting to come in shortly after we had arrived, we thought we had made a terrible mistake. However I'm pleased to say that it wasn't too much of a problem, and that it was relatively quiet and calm through both of the nights we were there. Although I don't really know, I hope this is reflective of the hotel management making sure these types of groups adhere to policies regarding quiet hours, appropriate behavior, etc.

The location of the property provides quick access to the Gatlinburg bypass and on into the Smoky Mountains National park, which is our primary interest in going to this area. An ample number of restaurants are close by for evening meals.

On the whole a very nice stay, and we would consider coming here again.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken Maples, Owner at Quality Inn & Suites at Dollywood Lane, responded to this review
31 January 2012
Thank you for staying with us on a very busy weekend in Pigeon Forge. We are happy to hear that we met your overall expectations in accommodating you and that you enjoyed our amenities and your stay. We had a large church youth group that comes every year during this time and they are well behaved and we have gotten to know them very well so we are glad to hear that you were able to enjoy your stay while they were here. Given the large group things can get a bit crowded and especially the Hot Breakfast Buffet room. We apologize for this inconvenience but hope you understand with relation to the overall situation. Thank you so much for your comments, review and business as we value them all and look forward to seeing you again in the future.
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Pittsburgh, PA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great hotel for a great price!”
5 of 5 stars Reviewed 15 January 2012
5
people found this review helpful

My husband and I visited Pigeon Forge in January and stayed two nights at the Quality Inn & Suites at Dollywood Lane. Everything was wonderful, five stars! Here are some things to note: the fireplace in the kings suites is a gas fireplace, so it is very warm, very lovely, and very easy to use (just turn a knob!). The breakfast was very nice; the scrambled eggs were delicious (no bacon or sausage) and the make your own waffles were good, too. When you check out, just make sure to have them remove the safe charge if you didn't use the safe. The internet worked fine, except for the one night when they were extremely busy, then it was rather slow. Our room was very clean, and although the pillows were small, there were plenty of them and they were very comfortable. Staff was very friendly and informative. I would highly recommend this hotel to anyone and plan to stay here again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ken Maples, Owner at Quality Inn & Suites at Dollywood Lane, responded to this review
31 January 2012
Thank you for staying with us and for your kind comments. We are glad that you enjoyed your stay and especially the fireplace in your room and our Hot Breakfast Buffet. It is great to hear that you found our staff warm and friendly as guest service is very much a part of our overall accommodations. We are glad the Internet worked well for you although it does slow a bit when we are full and have several users online. Our pillow are small (we agree with you) but our pillows are mandated by Choice Hotels our parent company and we must use what pillow they spec but this should be changing soon due to guest input such as yours. Thank you again for staying with us as we very much appreciate your business and review.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Repeat visitor and it was even better!”
5 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

I have stayed here three times before and it gets better every time. The rooms are clean and updated and the free hot breakfast is extensive and plenty togo around. The staff is VERY friendly!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken Maples, Owner at Quality Inn & Suites at Dollywood Lane, responded to this review
31 January 2012
Thank you so much for staying with us several times! We greatly appreciate your business and comments. We are very glad that you find us better each visit and that we met your expectations with cleanliness and a friendly staff. We do our very best to offer the best possible overall accommodations and guest service is very much a part of your stay. Glad that you enjoyed the Hot Breakfast Buffet and hope to see you again soon! Thanks again.
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Glade Spring, Virginia
Senior Contributor
29 reviews 29 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“best value possible”
5 of 5 stars Reviewed 10 January 2012
5
people found this review helpful

We were a little apprehensive since it was so much less expensive than the others that we looked at, but decided to trust the other Trip Advisor reviews. We were very glad that we did. We took the no cancellation rate which saved us some more, which was a little risky but it worked for us. We were met warmly when we checked in, and shortly after getting to our room we got a phone call from the desk to make sure everything was ok, which it was. There was a refrigerator in the room.

The Breakfast was great. They had regular and blueberry make your own belgian waffles, hot scrambled eggs, biscuits, sausage gravy, toast, fruit, and yogurt. The breakfast hostess did an excellent job of greeting you and keeping everything clean and stocked.

We would definitely stay here again!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken Maples, Owner at Quality Inn & Suites at Dollywood Lane, responded to this review
31 January 2012
Thank you for your kind comments and review of The Quality Inn & Suites! We very much appreciate your business and glad that you found our accommodations a great value. We do our best to offer the best possible price and value for our amenities/accommodations. We are happy to know that our staff greeted you warmly and that you enjoyed our Hot Breakfast Buffet. Thank you again for your review and for staying with us as we value your comments and business!
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Alabama
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Best hotel stay, ever..!”
5 of 5 stars Reviewed 6 January 2012
4
people found this review helpful

The beds are awesome! there is plenty of room and lots of privacy in the dressing area. It is quiet and very clean. All the rooms have been renovated and it really shows. We stayed in the king suite and didn't want to leave the room. The only drawback I noticed was the microwave was like a mini-microwave.... but very functional and gets the job done..!

Will stay here each time we go to Gatlinburg/Pigeon Forge. The most comfortable beds ever! especially for someone with fibromyalgia.!! :-)

Room Tip: Any room is a great room..!
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  • Stayed May 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken Maples, Owner at Quality Inn & Suites at Dollywood Lane, responded to this review
8 January 2012
Thank you very much for staying with us at Quality Inn & Suites/Dollywood Lane. We very much appreciate your business and your kind comments as we value them both. We are glad to know that we met your accommodations expectations and that you plan to stay with us again. We are happy to hear the beds are comfortable and that you had plenty of space. We take pride in providing the best overall accommodations possible and our staff strives to keep our property clean and comfortable. Thank you again for staying with us and we look forward to seeing you soon.
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Additional Information about Quality Inn & Suites at Dollywood Lane

  • Quality Inn Pigeon Forge
  • Pigeon Forge Quality Inn
Address: 3756 Parkway, Traffic Light # 8, Pigeon Forge, TN 37863 (Formerly Mcafee Motor Inn)
Price range (per night):* INR3,753 - 5,601

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