We are first time visitors to this area. We read the reviews & made our reservation five months in advance. Esther was very pleasant and helpful. They sent an e-mail about a week before we were due to arrive. I double checked the reviews and was thrilled to see they were still great. We always request non-smoking and bring our dog. Some places you get a room that has been 'made non-smoking' with some awful perfume. Not here. Our dog didn't notice that another dog had EVER been here before him. We are in a suite and it is so roomy. Full size refrig, micro, 2 burners, toaster , DISHWASHER, and dishes in the cabinet - all the comforts of home! We have seen others with pets outside, but like another reviewer said, you don't know they are in the building. The employees are knowledgeable of the area and very helpful. We have only had one breakfast, but looking forward to tomorrow. Excellent location at Stoplight #0. If the opportunity comes agin for another trip to this area, we will come here again. Excellent location between Gatlinburg and Sevierville. The internet SO EASY. We are so enjoying our stay!
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