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MainStay Suites – reviews, photos

2.5 of 5
410 Pine Mountain Road, Pigeon Forge, TN 37863
Hotel amenities
MainStay Suites
MainStay Suites
MainStay Suites
MainStay Suites
MainStay Suites
MainStay Suites
Ranked #33 of 96 hotels in Pigeon Forge
4.0 of 5 stars 112 Reviews
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112 reviews from our community

    Trip type
Traveller rating
    49
    30
    16
    10
    7
Date Rating
toccoa ga
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Enjoyable Stay”
4 of 5 stars Reviewed 15 January 2012

My family stayed at this hotel Jan 13-14, 2012. We found the staff very friendly...easy check in...clean room...The whole hotel was in good shape. This is not a luxurious hotel but very comparable to the other local hotels. Yes the breakfast was a little crowded but I blame that more on the patrons that were just sitting around playing on their phones or computers and not eating.The pool area was very nice and the temperature was just perfect. I would definitely recommend this hotel to anyone.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anniston, Alabama
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great stay! Some minor issues.”
5 of 5 stars Reviewed 5 January 2012

Had a good stay. Room was very clean, well decorated. Choice of breakfast foods was a big plus. Had a few issues though. The complimentary wireless internet would not work a lot of the time. It was either slow or you simply could not connect to the wireless network despite having a strong signal. I believe it was overloaded. If you wait until after 8 to go down for the free continental breakfast, you will not be able to find a place to sit. I was also disappointed in the availability of exercise equipment in the fitness room. Only one treadmill and two stair machines. There is plenty of room for more equipment. I guess they are too cheap to purchase anymore. Other than those few things I had a great stay and I will definitely stay there again!

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChrisC300 about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lawrenceville,ga
Top Contributor
128 reviews 128 reviews
Reviews in 106 cities Reviews in 106 cities
110 helpful votes 110 helpful votes
“Must Stay Suites”
5 of 5 stars Reviewed 31 December 2011

We have visited this area for over 20 years and this location is one of the best. The property is set away from the hustle and bustle but close enough to be where you need to be in a 15 minute walk or 5 minute drive. The rooms are up to date and spacious. Check in was smooth and quick. Breakfast was suitable but VERY crowded while we were there and they ran out of food quickly as families took it as soon as they set it out. They did replenish and were doing the best job they could. The tables were crowded and it was hard to find a place to sit and eat. We plan to stay here again and were quite pleased with our experience. The management/staff is pleasant and helpful too.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, Tennessee
Top Contributor
61 reviews 61 reviews
Reviews in 19 cities Reviews in 19 cities
98 helpful votes 98 helpful votes
“Love it here, have stayed 2 times now.”
5 of 5 stars Reviewed 18 December 2011

We are part of an organization that holds an annual conference here each year and this place takes such good care of us. If you look at it from just a hotel standpoint it is still great. The rooms are very plush and nice. The breakfast is superb; waffles, sausage, biscuits, as well as the other typical hotel fare. The staff are all helpful and nice and the hotel set off the main drag so it feels alittle more private. You are right smack dab in the middle of town but just a 1/4 off the highway make a huge difference. Yes you will pay more here than some other hotels that will flash 30-40 a night signs, but do you really want to stay in a place that gets people in and out so fast they can charge such cheap rates. Hum, sometimes cleanliness and sanitary conditions have to be considered. i would rather pay a little more here and know that I have fresh crips linens and a bathroom that looks spotless than a place that I would not want to use a blacklight in. Just my opinion but ultimately its up to you lol.

Room Tip: I have stayed here twice, I usually just go with whatever room they put me in. I think they have no...
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good Hotel”
5 of 5 stars Reviewed 13 December 2011

Very nice. Staff was pleasant and helpful. We enjoyed our stay and will go back.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about MainStay Suites

  • Mainstay Suites Pigeon Forge
  • Pigeon Forge Mainstay Suites
  • Mainstay Hotel Pigeon Forge
  • Mainstay Pigeon Forge
  • Pigeon Forge Mainstay
  • Mainstay Suite Pigeon Forge
Address: 410 Pine Mountain Road, Pigeon Forge, TN 37863
Price range (per night):* INR5,657 - 8,794

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