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Union Station Hotel – reviews, photos

4.0 of 5
1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)
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Union Station Hotel
Union Station Hotel
Union Station Hotel
Union Station Hotel
Union Station Hotel
Union Station Hotel
Ranked #23 of 144 hotels in Nashville
4.0 of 5 stars 217 Reviews
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217 reviews from our community

What travellers say about this hotel
  • Very nice(7)
  • Good size(3)
  • Foot ceilings(3)
  • King bed(3)
  • Long weekend(3)
  • High ceilings(3)
Traveller rating
    88
    58
    28
    24
    19
Only show reviews for Family (17) | Couples (107) | Business (34)
Date Rating
Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
“Now a Marriott property”
3 of 5 stars Reviewed 3 February 2012
4
people found this review helpful

This is a great location. A short walk to the music venues. The common areas are gorgeous, as it's a former train station. The rooms, however, are matchbox size. Tiny, tiny rooms. There were two of us, and it was very uncomfortable. No room to even turn around in the bathroom. Old tub shower. Would not recommend staying here for more than one night if you don't like small spaces. Had a drink in the bar, nice tiny little bar as well. Rooms were clean, but old.

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Top Contributor
94 reviews 94 reviews
Reviews in 39 cities Reviews in 39 cities
73 helpful votes 73 helpful votes
“TRULY EXCEPTIONAL. Historic yet good”
5 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

First, this is MARRIOTT, not Wyndham. Switch happened sometime in late 2011.

This is one of the rarest of hotels -- historic, yet fabulous. We'll likely stay here during future visits to Nashville.

Two dings, then the rest of the review is glowing. First, if hotels are going to put in tamper proof alarm clocks, they need to make sure the time is set correctly. I understand why it's good to keep guests from playing with the clocks, but ours was 15 minutes fast (this happens so much now that I carry a travel alarm clock with me). And, second, what's with paper cups for coffee service in 5 star hotels? They have a quality one cup coffee maker, Wolfgang Puck coffee, and cheap paper cups.

Historic. It's a great building. Fabulously restored. Beautiful open spaces. Truly like walking back into history. And, it's "old pretty", not just "old".

But, more importantly to me -- because I am unwilling to give up modern conveniences for looking at pretty old things -- it's a modern hotel. Elevators work. Bed is big and comfortable. Shower works (though hot water takes a LONG time to get flowing). WiFi works (and it's not free unless, strangely enough, you're a Wyndham by request member) well.

It's a small hotel. Some of the rooms have obstructed views.

Staff was fabulous. Flawless service. They checked us in way early, moving our room (from one with a great view to one with an obstructed view, which was fine with us, and which they told us would have to happen if we wanted a room immediately). Everyone was polite and courteous. Seemed genuinely happy to see us. AND, they read and acted upon the preferences in our profile (this doesn't happen often).

A bargain as a Class 5 Marriott Rewards hotel. Not cheap otherwise. And, there's $12 internet and $25 valet parking. But, all of these fees are clearly posted on their website, and stays at fabulous hotels don't come cheap.

Truly exceptional.

Room Tip: First and second floors are going to be below street level and may well have obstructed views (ours...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Beautiful - But Beware of the Trains”
3 of 5 stars Reviewed 30 January 2012
4
people found this review helpful

I must say, I was VERY impressed when I walked in the hotel. It was absolutely beautiful and spotless. The room was very nice and clean, the staff was friendly. Just beware if you are on the side of the building with the train tracks. The noise was terrible! The trains ran very late into the night and we started hearing them again very early in the morning! If you do not require much sleep then this is the hotel for you!

We did have a problem checking in. If you booked before they changed from Wyndham to Marriott then you might too! I'm glad I had a copy of my reservations with me! They did get everything straightened out...but it was after a LONG wait.

Room Tip: The ONLY was I would stay here again is if I was guaranteed by email that I would have a city side r...
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  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Pennsburg, PA
Top Contributor
114 reviews 114 reviews
Reviews in 57 cities Reviews in 57 cities
46 helpful votes 46 helpful votes
“New to Marriott”
4 of 5 stars Reviewed 29 January 2012

Now that this place is part of Marriott, I thought I would try it out. Friendly greeting, helpful valet and front desk. Room on fourth floor, one level up from gorgeous lobby. Room smaller than I would have liked, but well appointed. Some train noise, but minimal. Bathroom tight, but amenities good. No meals, but generous large Starbucks free of charge. Overall a very nice stay.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Crossville, Tennessee
Senior Contributor
34 reviews 34 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“extraordinary service”
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

We recently stayed at this beautiful hotel. The service from the reception person Allison to
the valet was extraordinary. We even received a historical review from one of the staff.
We recommend you stay here. The beds are heavenly, the decor is vintage, an easy walk
to anything downtown, the rooms are impeccable and the service is extraordinary. If you
don't feel special when you arrive you will when you leave. Thanks to all of you again.
Barbara and Ron

Room Tip: choose a room not over the entrance or near the elevators
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Union Station Hotel

  • Union Station Wyndham Historic Hotel
  • Wyndham Nashville
  • Nashville Wyndham
Address: 1001 Broadway, Nashville, TN 37203 (Formerly Union Station - A Wyndham Historic Hotel)
Price range (per night):* INR12,378 - 21,228

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