I felt burned going into this deal because I bid on a priceline 3 star Downtown hotel and won the Millenium Maxwell. This hotel is not downtown! The Millenium Maxwell website says their hotel is downtown, but it is a sales and marketing lie. It is 3 miles away, it is not a walkable location, it is outside the interstate perimeter, it does not have downtown zip code. I informed Priceline that they included a hotel in their downtown region that is not actually downtown, but their customer service could only keep repeating "we don't give refunds". I wasn't asking for refund, just recognition that their map is wrong. If you want to stay in downtown Nashville and use Priceline, you'll have to keep your stars to 3.5.
We stayed at the Millenium Maxwell two nights and will never go back for many reasons:
--$10 for 24 hours of internet access. Rip off. Esp when most hotels include it.
--We asked for king room. Go to room and it has double beds. Hair in sink, stuff on floor. Ask for a different room. King bed is saggy. Lumpy, thin, ultra cheap pillows. Cheap bed linens.
--Terribly squeaky room door (does housekeeping not take care of this?)
--Shower water backs up in tub. will not drain. unscrewed drain plug and it drained better. Showering in backed up water to ankles is gross. Tiny bathroom sink counter, not big enough for two people to put stuff.
--No fridge, no microwave in room
--No free coffee service in lobby
--overpriced restaurant with low quality coffee (Maxwell House coffee? that was good 50 years ago, but nowadays, espresso quality in a hotel is expected.)
--Business center in lobby has a couple computers to go online with, but you have to pay per minute (what? this is free most places)
- Millennium Maxwell Hotel Nashville
- Millennium Maxwell Nashville
