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BEST WESTERN PLUS Music Row – reviews, photos

2.5 of 5
1407 Division Street, Nashville, TN 37203-4015
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BEST WESTERN PLUS Music Row
Ranked #55 of 144 hotels in Nashville
3.5 of 5 stars 188 Reviews
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188 reviews from our community

    Trip type
Traveller rating
    27
    79
    45
    22
    15
Date Rating
cincin
1 review
“My Trip to Nashville”
4 of 5 stars Reviewed 8 February 2012

Nashville is one of the coolest places to go. Nashville is known for its good music and food. My sister just recently moved to Nashville because she got a new job. My family and I took a trip down to move all of her things in and to visit her recently. We all had so much fun. It’s a different world down in Nashville, very fast moving and young crowd. Nashville is always a place I have wanted to go to. The only downfall to the trip was we were only there for 2 days. It would have been to actually go around and see the city and visit the Country Music Hall of Fame.

I was affected by this place in little ways. It’s kind of something you just have to adjust too. Like, if you’re not walking fast enough you get yelled at. It’s a very big city and very easy to get lost in. We always got lost trying to figure out how to get back to my sister’s house. Lastly, it gave me a chance to kind of see what it’s like to actually live in a big city and have to cope with the changes, and not just be stuck in little Terrace Park.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask hayden n about BEST WESTERN PLUS Music Row
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rakesh Aggarwal, General Manager at BEST WESTERN PLUS Music Row, responded to this review
9 March 2012
Dear Guest,

On behalf of everyone at Best Western Music Row PLUS, thank you for choosing Best Western for your Stay. We really appreciate your business and are looking forward to serving you better on your next visit.

We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or comments, we are delighted to hear from you. You could reach us at 615-242-1631, or e-mail us at bestwesternmusicrowplus@gmail.com

Again, thank you for your patronage. We look forward to serving you.

Sincerely,
Rakesh Aggarwal,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
“A nice pick for an affordable hotel in Nashville”
4 of 5 stars Reviewed 30 January 2012

I selected this hotel based on price... and I was worried it would be dirty or seedy. But I was pleasantly surprised. The rooms were clean and comfortable. The location was convenient to Nashville and Vanderbilt. If you're looking for a good bargain, this place is a good choice!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask vak_10 about BEST WESTERN PLUS Music Row
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rakesh Aggarwal, General Manager at BEST WESTERN PLUS Music Row, responded to this review
9 March 2012
Dear Guest,

On behalf of everyone at Best Western Music Row PLUS, thank you for choosing Best Western for your Stay. We really appreciate your business and are looking forward to serving you better on your next visit.

We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or comments, we are delighted to hear from you. You could reach us at 615-242-1631, or e-mail us at bestwesternmusicrowplus@gmail.com

Again, thank you for your patronage. We look forward to serving you.

Sincerely,
Rakesh Aggarwal,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Fe, New Mexico
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Overall...not great”
3 of 5 stars Reviewed 29 December 2011
3
people found this review helpful

The woman with "customer relations" on her tag was not nice or welcoming at all when we checked in. The room they gave us had VERY strong stench of "air freshener." when we went down to ask for another room, luckily the manager was there, who jumped in and showed us a room that had not yet been sprayed...but he was not very nice about it. The room without the stench (which is apparently standard here) was pretty good, though. Ugly decor, but clean enough.

Great location. Walking distance to the Patterson house (KILLER cocktails), an $8 cab ride downtown (cheesy and annoying).

Overall, had a kind of creepy vibe. Not sure I would stay here again.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask jomama7366 about BEST WESTERN PLUS Music Row
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rakesh Aggarwal, General Manager at BEST WESTERN PLUS Music Row, responded to this review
9 March 2012
Dear Guest,
On behalf of the Best Western Family, we thank you so much for choosing to stay with us as the Best Western Music Row Plus in Nashville, TN. We really appreciate your business and Thank you for staying with us.

I personally would like to take this opportunity to apologize for the inconvenience that was caused to you during your stay with us. We listened to you and have started using room fresheners that are not as strong as the older brand we used in the past.

We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or comments, we are delighted to hear from you. You could reach us at 615-242-1631, or e-mail us at bestwesternmusicrowplus@gmail.com
Again, thank you for your patronage. We look forward to serving you again.

Sincerely,
Rakesh Aggarwal,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“No Air-conditioning?”
3 of 5 stars Reviewed 11 December 2011

I stayed at this hotel in Nashville because it was so convenient to the Festival I was attending. My room was very nice. Very nice! Unfortunately, they decided to close the hotel bar just before this trip. That's not the end of the world but they let the Festival use the room, however, they decided not to provide any air conditioning. So you have a hotel full of people, and you say part of your facility is closed, but it is being used, but with air, in Nashville, in June???
Hey - Florida is cooler than Nashville in June.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Tingle E about BEST WESTERN PLUS Music Row
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rakesh Aggarwal, General Manager at BEST WESTERN PLUS Music Row, responded to this review
9 March 2012
Dear Guest,
On behalf of the Best Western Family, we thank you so much for choosing to stay with us as the Best Western Music Row Plus in Nashville, TN. We really appreciate your business and Thank you for staying with us.

I personally would like to take this opportunity to apologize for the inconvenience that was caused to you during your stay with us. June was a time when we had one of the cooling units blown because of the extreme temperatures last year. The bar, when it was rented to the festival was rented out free because of the Air-Conditioning. Please accept our apologies and give us one more chance to serve you better.

We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or comments, we are delighted to hear from you. You could reach us at 615-242-1631, or e-mail us at bestwesternmusicrowplus@gmail.com
Again, thank you for your patronage. We look forward to serving you again.

Sincerely,
Rakesh Aggarwal,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelsea
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Rude, Crude, and Unacceptable”
1 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

Having made reservations well in advance for my group, I was assured by Latha, that all my requirements would be met. WRONG! The requirements weren't even close. One room had wet paint on the walls and the fumes made my client sick. When I asked to speak with Latha she wasn't available??? Then I spoke to the manager, customer service is not even in his vocabulary. I have NEVER been treated so badly by someone who supposedly wants my business.

Room Tip: No such thing!
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  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Hassie G about BEST WESTERN PLUS Music Row
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about BEST WESTERN PLUS Music Row

  • Best Western Hotel Nashville
  • Best Western Music Row
  • Best Western Downtown Music Row Nashville
  • Best Western Nashville
  • Best Western Music Row Nashville
  • Nashville Best Western
Address: 1407 Division Street, Nashville, TN 37203-4015
Price range (per night):* INR5,993 - 11,314

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BEST WESTERN PLUS Music Row
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