Our stay here was perfect. The location could not have been better. The shuttle service was wonderful. We came here to tour the city and the shuttle was available anytime, pretty much all day for free! The room was clean and the bed was very comfortable. I would stay here again if visiting Nashville.

yes, it's a holiday inn...
a big high-rise of a building with nice, expected facilities.
but what makes it exceptional is the employees... every last one of 'em. from the 'barrista' in the lobby to the cleaning ladies and reception.
i arrived on a red-eye from Los Angeles and needed to get to Vanderbilt Hospital to be with a loved one who is undergoing treatment there. i arrived at 8:30 in the morning, feeling awful after working all day and then sitting on a plane with connections through the night. the reception staff worked quickly to get me a room... it wasn't that i was expecting that, but they did. they then gave me a voucher for a breakfast and a voucher for a drink later in their bar.
that shoulda been plenty, but i have to tell you about Ron, the shuttlebus driver.
i was taken to the main entrance of the hospital every morning with great conversation and lots of good wishes and prayers for my loved one. he remembered my situation and asked every day how things were going. on my last morning, he actually gave me a hug. what an amazing, compassionate individual.
i'm never staying anywhere else when i'm in nashville.

Stopped in on our way to Disney World. Service was excellent and the room was large and clean. We will stay here again. I do wish that the buffet breakfast was complimentary!
The waitress was so helpful and very friendly

Came here with my husband, and we had a great time. Clean large rooms! I will definitely come back.