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Baymont Inn & Suites-Briley Parkway – reviews, photos

2.5 of 5
2350 Elm Hill Pike, Nashville, TN 37214
Hotel amenities
Baymont Inn & Suites-Briley Parkway
Ranked #69 of 144 hotels in Nashville
3.5 of 5 stars 51 Reviews
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51 reviews from our community

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Traveller rating
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Date Rating
Enterprise, Alabama
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Worst experience ever!!!”
1 of 5 stars Reviewed 29 December 2011
2
people found this review helpful

We stayed here because they offered parking while traveling and a free shuttle service to the hotel. Everyone we spoke to was very friendly and tried to be helpful, but we experienced nothing but incompetence the entire stay. We were never checked in properly, so this caused problems with the bill and even just checking out of the hotel. In addition, the original person never called for our hotel shuttle, so the lady the next morning finally called them for us 20 minutes after we were supposed to have left for the airport. I couldn't even get a receipt for our stay upon checkout. The WORST part is that we parked our vehicle in the exact spot in their lot where the front desk staff told us that we had to park our car while away, and 2 days into our trip our car was broken into. The hotel did call us to let us know and they did tape up our broken window since it was going to rain. The manager we spoke to was helpful and did admit that where we parked our car was unsafe and not where we should have parked it for safety purposes, but she only refunded our night's stay. My husband and I had to shell out the $$$ to replace the items stolen from our car and our broken car window. All in all, it's the most expensive night's stay we've ever had and the service was one of the worst we've ever experienced. Friendliness is nice but incompetence is EXPENSIVE! We will definitely not stay here again!

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Fairfield, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Cheap - You get what you pay for.”
2 of 5 stars Reviewed 16 October 2011

We selected this hotel because it offered a suite (sleeps 5) and the special was good (paid about 65$ a night). The carpet was gross and dirty and I believe a cat was in the room at some point because it smelled like urine and litter near the bathroom. The front desk staff were not very friendly and they did not have any extra pillows or blankets to provide. So, we only had 4 pillows for 5 people. They didn't even have any in the room for the pull out sofa so one person slept without a pillow. On a positive note, the beds were comfortable as well as the pull out sofa which is not usually the case. Space was adequate for 5 people and it was 1.5 bathrooms so there was plenty of room for the ladies to get ready. Cab ride was about $20.00 to downtown which is well worth it. Parking downtown can run you $20-30 so there is no point in driving to the honky tonks. Grand Ole Opry is VERY close.

Room Tip: 227 was not good. 239 was better.
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  • Stayed October 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Barkhamsted, Connecticut
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Pleasantly surprised.”
5 of 5 stars Reviewed 13 October 2011
2
people found this review helpful

I spent three nights at the Baymont Inn & Suites in Nashville. From the moment I arrived and was greated by an extremely pleasant Front Desk lady, things just got better, The room was recently decorated, very clean and contained a King Sized bed with a pillowtop mattress, that was so comfortable. There was also a very Large Flat Screen HD TV with premium channels, that had a perfect picture. The room was really clean throughout, even the carpet was in like new condition. Everything worked well, pleanty of lights, lots of towels, etc. The new coffee maker was well stocked with premium coffee. There was also fresh coffee in the lobby 24 hours a day.

The breakfast was decent, the typical juice, bagels, pastry, and waffles. I enjoyed it. But if you want a more filling breakfast, there is a 24 hour Waffle house right next door. The hotel is only less the 10 minutes to the Airport, and has easy access to Opry Land and Downtown Nashville. The price was really right. I will stay in this facility anytime that my business brings me back to Nashville, which is often. I really enjoyed my stay.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Scotspiper66 about Baymont Inn & Suites-Briley Parkway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Good value”
4 of 5 stars Reviewed 17 September 2011 via mobile

My second stay here. I found it clean, pleasant, and well-priced at $70/ night. Bed was comfortable. Front desk service friendly. Skipped breakfast . I consider
Myself pretty choosy and I like this place & love the price.
One caveat: the back parking lot needs more lights at night.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryville, Tennessee
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Clean but plain Jane hotel”
3 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

The rates are reasonable, the place is clean and quiet (all are important to me). However, I travel on a regular basis and find this hotel to be the first in many years, not to have a frig. and microwave in the room. There is space in the standard room for both. These are important, as I bring yougurt, drinks, etc., and occasionally leftovers that I want to keep cold, and possibly reheat. The only fruit on the breakfast bar was oranges, and they did not look appealing. The key(s) did not work on the first room assigned to me. After three tries with reissued keys, I asked for another room. After all was said and done, I finally got settled in. This is a great bear bones location, but I think I will spend a few extra bucks on the next stay. I am disappointed as it is one of the hotels in the Wyndham rewards program.

Room Tip: Rooms in the back are definitely quieter.
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Additional Information about Baymont Inn & Suites-Briley Parkway

  • Baymont Inn Nashville
  • Baymont Inn Briley Parkway
  • Hampton Inn Nashville
  • Nashville Hampton Inn
Address: 2350 Elm Hill Pike, Nashville, TN 37214
Price range (per night):* INR3,970 - 6,319

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Baymont Inn & Suites-Briley Parkway
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