This was by FAR the worst hotel experience I have ever had, and I've had some bad ones. There were gnats everywhere, the concierge was EXTREMELY rude, the floors in the hallway were littered with trash, there was mildew on the walls of the closets. It was a dump. I would visit friends during the day, so I would come in late at night. The staff *including the concierge* would be hanging out in the parking lot, "shooting the chicken", so the phone at the front desk would be ringing off the hook. There is a nighttime security there, but I was more afraid of him, than I was of the revellers who left beer bottles and cigarette butts in the parking garage! Supposedly they are closing in 2 months, so that the Marriott can build two hotels in its place. If so, GOOD RIDDANCE. They obviously just don't care, and should have never gone into the hospitality industry to begin with. I complained to the assistant manager after returning home, and he stated, "That's okay. You don't have to stay here when you return." He's got that right!
- West End Hotel
