We recently had the opportunity to stay at the Big Bungalow on a 3-day trip to Nashville. We had booked three nights at another B&B; Linden Manor is charming! Unfortunately, night 3 at Linden was not available but the owner, Catherine, found us a night at Big Bungalow. She was very kind to do so. I say "unfortunately" for many reasons. We did not feel at home at the Big Bungalow. As a couple of the other reviews mentioned (and Lord, I wish I had been more informed before traveling) Ellen at Big Bungalow was not my type of innkeeper. Opinionated and brash are not qualities I can relate to. She asked many unsolicited questions (as other reviewers have harkened) about our plans and when we responded, we were told, "Well, if you are in to that type of thing, fine but it is not for me." I did not ask for her opinion nor did I think her response was useful or appropriate. It was OUR trip - not hers.
On to the room - my only real complaint was the overwhelming smell of the twist-open Airwick gel air fresheners hidden in the room and closet. I am not a scent-sensitive person but those darn things gave me a roaring headache. I politely closed them for our stay and reopened upon departure. Likely, they were aimed at covering up the damp smell in the house. Our windows had heavy condensation on the inside. Old house – I get it. No problem.
The bedding and towels, while seemingly clean, had strong, woodsy/patchouli smells. Public-use linens should not have a smell. That is not a place to show your personality. I’ve stayed at several B&B’s and never encountered this before.
For the food - well, I was very impressed when asked if we had any food allergies when I made the reservation. I am allergic to strawberries and wish to not eat meat. What did we have for breakfast?? Soggy, undercooked French toast roll, topped with strawberries and a side of sausage patties. Normally, I would say something but we were so read y to just leave. You see, before breakfast, the guests were sitting at the breakfast table chatting about our travels and drinking coffee. The coffee carafe was empty so I took it to the kitchen. Ellen saw me put it on the counter and sternly asked what I needed. When I told her that the carafe was empty, she told me - I swear these were her words: "Just leave it on the counter and get out of my kitchen. I don't like anyone in my kitchen." Her tone was not witty or polite.
Bottom line, when I spend $150/night at a Southern B&B, I expect friendly hospitality, service and cleanliness in a cozy unobtrusive environment. My $150 did not buy me that this time.
So, if you are sking, “Would you stay there again?” My answer would be, “Definitely not.”
I will go back to Linden Manor though!
