Our family had 10 rooms here during the 2nd week in January. We were there for a funeral and had to book at the last minute and this was the only hotel with enough available rooms in the airport area for us. We had a range of experiences with our rooms from excellent to average. One family had to be moved because the heat wasn't working in their room, lots of chip crumbs in a sofabed when pulled out to use, noisy heat system, tub floor dirty and had to be cleaned, and then others had spotless rooms with no problems at all. It is an older hotel and could use some renovations. The front desk always responded quickly to any of our concerns. And that was the big plus, the people working the front desk could not have been nicer and more helpful. It is one of the friendliest and most helpful front desk staffs I have ever encountered. My only other complaint is the first morning we were there we returned from breakfast at 9:15 a.m. where we had left our "do not disturb sign in our door" and were only at breakfast for about 45 minutes to find a note under the door stating they had attempted to clean our room but couldn't because of the "do not disturb sign" and told us to contact the front desk if we still wanted it cleaned. I think the note is a great idea but I think 9:15 a.m. is a little early to leave it. If it is still up by 11, then leave the note but otherwise the housekeeper should check again. We were all on the same floor but our rooms ranged from one end to the other and we all had the notes. We found the housekeeper and she did come back and clean our rooms. Also I was impressed that the hotel staff made a real effort, even with the last minute reservations, to put our rooms as close to each other as possible. I would stay in this hotel again. It wouldn't be my first choice. We usually prefer either the Marriot, itself, or the Courtyard but would stay here again.
One more thing I forgot to mention another one of the positive things, they have some kind of tempur pedic mattresses that were very comfortable to sleep on. We all loved the mattesses! It felt like you were sleeping on a cloud.
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