“There's a Lot of Hotels in the Area. Keep Looking”
Recently came to Nashville for a business conference, opted to stay out by the airport rather than stay at the host hotel, the Sheraton downtown. Didn't want to pay $24.00 a day to park. $10 a day for internet, etc.
Booked at the Homewood Suites on Elm Hill Pike. Not too bad, just not great. Icemaker on refrigerator made a LOT of noise. Dishwasher leaked, toilet leaked. TV reception was horrible on what VERY FEW channels were available. Then in the afternoon, maids were SLAMMING doors constantly. I went out to ask them to stop but none of them spoke english. Then for two of the four nights, they put an army of elephants in the room above. Finally on the second night, I called and asked the front desk to call them to ask them to stop the kids (I assume) to STOP RUNNING. No Luck. STOMP, STOMP, STOMP. The beds are VERY soft and mushy too....way too soft.
And of course there's the other idiot "guests" that won't shut a hotel door without letting it SLAM!!!!!!!!!!
And in the morning at the breakfast buffet, they have some hispanic guy who likes to stare and ogle every woman in the area.
There's like literally twenty hotels in that area. I'd suggest looking for another one.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 February 2012
Thank you for your business. We apologize for the problems you encountered while staying with us. Our goal is to provide the best accommodations and service in the lodging industry today, and I regret that this did not occur during your stay. I will be addressing these issues with my team. We take all complaints serious because our goal is for every guest to be 100% satisfied. Thank you for bringing this to my attention and I hope you will consider staying with us the next time you travel to Nashville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC