Well, start with the good things:
The wedding we attended was outside on the top terrace with a stunning view, and the weather was brilliant (but I'm not sure wether the hotel arranged that). Drinks and wedding cake at the reception were outstanding (but not the hotels choice) the food was good, and the boys and girls that served te dinner were very friendly (and yes maybe a little bit to efficient, blink and your glass/plate was gone).
But that was about it. I have never been to such an unfriendly place, service is a word from an other language and smiles are probably forbidden (except for the staff at the dinner).
As we arrived the booked (and paid !!) parking space was not available, becouse there was a business meeting, "and there is nothing we can do" said the staff at the reception. It took them about 30 minutes to clear the entrance so that the disabled father of the groom could be helped in to the "lobby" (well, lobby? More an old sofa next to the very windy entrance, where he had to wait for an other half hour before they could find the key to his room, and no, no drinks available, of course not, this is not the bar (the receptionist didn't exactly say "you silly person" but I am pretty sure that is what she thought, and she was visibly annoyed by the old and invalid people sitting in her lobby)
The wedding went perfect and the dinner and party went well till 21.50, when the bar closed, because the party finished at 22.00 o'clock.
So it was cetainly not our party that kept other guests awake.
After a short excursion to the pub across the road (last drinks at 23.00 o clock!!) we retired to our minuscule room with miniature bathroom (about $ 250 (without breakkfast) probably because of the spectacular vieuw of the adjacent appartment buiding, 6 mtrs away) and very thin walls (and it is a very noisy hotel!!).
The room was practical and clean but claustrofobical small.
Next morning we had a more or less decent breakfast (nothing special except for $50 they charged us when we went to pay the bill) The breakfast was arranged at 09.30.
for the group from the wedding that stayed the night (about 25 people). As we returned to our room at 10.15 to get our bags and check out we found that our room was locked. At the reception there was a que of people with the same problem and we all got the same very unfriendly reaction: "Checkout is at 10. Of course your room is locked (again the "you silly person" look from the receptionist, she did that perfectly) ".
Then they tried to make us feel very lucky for not charging extra for a late checkout. ) And all that without even the glimmer of a smile from the staff (In my mind something started flashing "Fawlty Towers".
I think the receptionst/proprietor realised that it was not very likely that we would ever come back all the way from Holland to spend an other night at her hotel, so why bother.
The management of this hotel must have discovered a specific training in non-service and not being friendly towards your customers, because they excell in it !
Room Tip: Be specific about a room with a vieuw, otherwise you will end up looking at the appartments (6 mtr...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC