We stayed in this hotel for 2 nights in a double room. I can not imagine how small the annex rooms can be as it was a double but for the price VERY small, with just enough room to walk pass the bed with touching the wall. The walls are thin, we could hear the others talking next door. Air con and fridge are loud, bed is small as well and not comfortable at all I was even thinking to go out to sleep in the car..... There were tea and coffee making facilities, a complimetary bottle of water, toiletries in the (tiny) bathroom. Sink was very small and there was no place to put the toiletries bag.
Staff were very nice, extremely helpful and friendly, no doubt about that. Breakfast is free, cereal, jam, cheese, tomatoes, butter, bread, milk, tea, coffee. The area is lovely and quiet. Ferry just 5 min away from the hotel. Car parking is on the road, might be difficult to find a paking space as it is a residential area, with cars parking there overnight.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 February 2012
Dear Guest,
I am sorry to hear that your room was not to your expectations. I am concerned about your comment about our mattress. We spend a lot of money ensuring our mattress's are of the best quality and are replaced very regularly. We normally receive very positive reviews about our mattress's.
I would ask if next time you are not happy then please contact the staff, we try to accommodate everyone and rest assured we would have been very willing to move you (where space available).
I am pleased that you enjoyed the breakfast and that the staff were friendly and accommodating. As we are an old building the size of the smaller rooms admittedly is not very large, however we do have larger rooms and the incremental cost is minor.
Sincerely
JC Branch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC