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Novotel Sydney Brighton Beach – reviews, photos

4.0 of 5
Cnr. The Grand Parade and Princess Street, Brighton le Sands, New South Wales 2000, Australia
Hotel amenities
Novotel Sydney Brighton Beach
Novotel Sydney Brighton Beach
Novotel Sydney Brighton Beach
Novotel Sydney Brighton Beach
Novotel Sydney Brighton Beach
Novotel Sydney Brighton Beach
4.0 of 5 stars 594 Reviews
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594 reviews from our community

What travellers say about this hotel
  • Room service(9)
  • Seafood buffet(9)
  • Great location(8)
  • Friendly and helpful(6)
  • Very nice(6)
  • Reception staff(4)
  • Indoor pool(3)
  • Would not recommend(3)
Traveller rating
    156
    237
    135
    34
    32
Only show reviews for Family (133) | Couples (267) | Business (113)
Date Rating
Fleet, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Busy and costly”
3 of 5 stars Reviewed 12 February 2012

Chose this hotel as near Sydney airport and on Botany Bay. Right opposite runway across the bay but not exactly scenic. Huge hotel. Had to take expensive room with balcony as not pre-booked and needed 2 nights. Parking $25 a day but they waived it for us.Very much a hotel for conferences etc. Receptionists helpful. Meagre toiletries and twice had to ask for enough face cloths/hand towels for two people. Bath chipped and shower had seen better days. Brighton le Sands is noisy and heaving at weekend. You have been warned! However $4.50 will take you by 303 bus to Sydney's Circular Quay. Takes around 50 mins and much easier than driving.

Room Tip: Get a room not overlooking bay. Planes take off very early!
See more room tips
  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Mrstrev about Novotel Sydney Brighton Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review
29 February 2012
Dear Guest

Thank you for your feedback. I am pleased to hear that you found our staff helpful. I have shared your comments about the lack of face washers with the executive housekeeper for her attention. I am sorry this was your experience. Brighton beach is quite a vibrant restaurant area which is an attraction for many of our guests enjoying all the bay has to offer.

Regards

Alan Burrows
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Sydney, Australia
1 review
“Novotel at brighton”
4 of 5 stars Reviewed 11 February 2012

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Sydney, Australia
1 review
“Anniversary weekend Brighton”
3 of 5 stars Reviewed 8 February 2012

Overall we enjoyed our stay, check in and check out very efficient and staff friendly and helpful. The room was clean and spacious and the view pleasant. The Brighton restaurant strip we found to be unappealing and dirty, and went elsewhere for dinner. We were surpirsed that for a superior room the quality of the beds was poor for high end hotel accommodation. Bedding was fresh and clean, but the mattresses had no support and perhaps should have been replaced with better quality ones. But we would come back! Thanks

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review
29 February 2012
Dear Guest

Thank you for your comments. I am pleased to hear that you enjoyed your time with us. We do have a regular bed replacement program & I have shared your feedback with the executive housekeeper for rectification. We do hope that we will have the opportunity to welcome you back to the hotel soon.

Regards

Alan Burrows
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
WORRIGEE NSW AUSTRALIA
2 reviews
“Wet and Cold”
4 of 5 stars Reviewed 6 February 2012

  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Sydney, Australia
1 review
“terrible”
1 of 5 stars Reviewed 5 February 2012

Firstly when checking i was given a key to a room where i walked in and someone was asleep, rooms are also getting way to expensive, i have been a regular there over past years with 30 or more stays but i think ill be looking for new hotel now next time i go to sydney

  • Stayed February 2012, travelled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsbb, General Manager at Novotel Sydney Brighton Beach, responded to this review
14 February 2012
Dear Guest

Thank you for your comment. I have shared your feedback with the front office manager who has counselled the team members concerned about this error. I am sorry to hear that you are finding the hotel more expensive. Whilst prices in Sydney have increased across all hotels we will always look after our regular guests with preferential rates. Please do not hesitate to contact our reservations department who will be able to assist you.

Regards

Alan Burrows
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Novotel Sydney Brighton Beach

  • Novotel Brighton Le Sands
  • Accor Brighton Le Sands
  • Novotel Sydney
  • Sydney Novotel
Address: Cnr. The Grand Parade and Princess Street, Brighton le Sands, New South Wales 2000, Australia
Price range (per night):* INR10,783 - 18,675

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