We stayed for one night before we went overseas. The staff were rude. The room was a discrace. The shower was so tiny and the hot water kept going off. The cafe was awful, expensive. The next morning we went to have our included breakfast. When we presented with our room number we were told we had already checked out??? Someone handed in our room key the previous night. My husband and I both had our key cards, the only ones that were issued to us. We showed it to the girl behind the counter. She was so rude. I said are there other keys to our room? What if someone got in and took our stuff. She just shrugged. I was so annoyed. She then told us she cancelled our breakfast, shuttle bus to the airport and charged our credit card because she thought we had left. I told her to rebook it all. She was about to argue and I asked for the manager. They sent some guy who couldn't speak a word of English out. I threw such a huge tantrum in front of everyone at breakfast that she rebooked everything within 5 minutes of my crying fit. This place a scam, don't go there. They want your money and without having to give u what you pay for.
- Airport Sydney International Hotel
- Airport Sydney International Arncliffe
