We have just had a lovely stay at this hotel. My husband and I went for a Saturday night in January. We stayed in one of the lodge suites and were delighted to see tea making facilities in the room despite earlier comments. The room was well furnished with a good bathroom and the hotel itself is very comfortable with lovely sofas and real fires.

The evening meal was excellent and the dining room was fairly full so there was a good atmosphere. The service was very good. Breakfast service was slow but the food was fine. If we had been staying two nights we probably wouldn't want a four course dinner both nights so it is a shame there isn't an option of a bar supper.

We used the swimming pool which was very quiet and enjoyed the hot tub. We had a go at the golf course and it is very small with a lot of overlapping holes but we had good fun.

Would definitely recommend this hotel as there is loads to do and there are nice walks on the doorstep. Would stay here again.

I stayed here with my boyfriend for one night as part of a spa package. We were delayed on the way and rang ahead to advise that we would be late for the spa treatments. The spa staff were very accommodating and arranged for me to have half of my treatments the following day, rather than rush them that evening.

The room was lovely- quite small but well appointed and furnished. No tea and coffee making facilities which tends to be a staple in even the likes of an Ibis or Campanile, but no big deal! Lovely bathroom with a full sized bath and some nice products to use.

Dinner was fantastic although, like others, I think the restaurant could benefit from some low level music as it was a bit library-like at times. The senior waiter was highly amusing and almost theatrical in his response when we pointed out our grubby wine glasses... This has now become a running joke for me and my boyfriend. They were quickly replaced and the recommended wine was very good.

Breakfast the following day was fine, not out of this world, and a little on the slow side but we weren't in any great hurry.

Overall, we really enjoyed the hotel and would like to go back to enjoy the grounds and maybe even the hot-tub. The lounge area is nice, with a roaring fire and slouchy settees. All staff we encountered, even 'Sir Ian McKellen' as above, were helpful and friendly.The spa staff are lovely and even managed to do me a back massage sitting up, due to me being 6 months pregnant; which the boyfriend neglected to mention when the treatments were booked!

We booked a junior suite room and we took our dog[£8 ] night extra1,no tea or coffee
in the room ans we were not told that morning coffee was free.
Our room had blown bulbs in the bathroom and loose sink taps but was most comfortable.
As we had the dog a table was set in the bar for us for breakfast but this was forgotten
on our second morning until we asked.
I was not impressed with cold bacon on day 1 and cold egg on day 2,i expected better than this also we waited 15 mins to try and get a drink in the evening but no bar staff were in
evidence
This place realy is special but we were let down by a number of small items as described
but to be fair to the receptionist on hearing of our comments our bill was immediately
modified.
So all in all a nice couple of days

Stayed here for one night with my husband on a spa deal and had a lovely time. The hotel is quiet and feels quite small, so is more suited to short breaks, but has a lovely quite old-fashioned atmosphere. The spa is very nice, small but adequate in size, and the treatments I had were good. The major highlight of our stay was dinner, which was fantastic. Breakfast was enjoyable, but not of quite the same standard. Dinner was included in our tariff, and I felt we were given good value for money. However the hotel's usual rates are quite expensive, and wine in the restaurant is, in particular, a little overpriced, although clearly quite carefully selected. We would definitely visit again but will be keeping an eye out for offers with dinner included.