We stayed for two nights in room 21 overlooking the sea and to a point it was a pleasant stay. The hotel is very beautiful with pleasant decor and oozed in good taste. I do agree with others that it was overpriced but we knew that when we booked it but we thought what the hell....! We'd just come back from Porthgrain and asked about the derelict buildings and Rupert explained what they are and he seemed like a very pleasant fellow. The housekeeper that cleaned our room was lovely and we chatted with her for ages. A house-keeper who loves her job is definately a first. When I got back home I checked the other reviews and some were nasty but some had a point and we found Rupert's reactions very entertaining but I'm afraid that if you're going to pay that sort of money then some things must be looked at.
1/ The lady that took our order at breakfast was very impertinent when I asked her where she came from. I made a comment relating to her accent and she took offence saying she was Welsh. I meant no malice but I'm actually Welsh myself and I can speak the language even though I have an English accent. I come from one of the oldest families in Pontardulias (the Rickards if you want to check it out) and she actually at first convinced us that that was the accent for the area but after staying for a time there and visiting Cardigan we realised that she needed to listen to herself and compare it to real locals before she shou;d decide to be rude to us.
2/ The food at breakfast time was delicious but so little. I came to the conclusion that they serve so little because the bulk of their visitors are of the older generation who normally eat a lot less. My good lady had smoked fish with a poached egg. However the lemon that was served with it seemed like the size of the meal itself and my good lady as well as myself were still hungry when we left. (She's only 8 stone).
3/ I tried to charge my phone but because of the arrangement of the room there always seemed to be an obstacle in the way for my plug to fit in. They were however curtious about this and charged it for me in the reception.

I do agree that some of the comments about this hotel are over the top and I hasten to add that we watch the Hotel Inspector and my good Lady is an Estate Agent and I'm an Operations Manager in the Haulage Industry dealing with clients that spend a lot of money for the services of my company.

My point is, if we 'your bread and butter' are going to spend this kind of money staying with you then you need to do a few things.
1/ Remind your staff that we are the bread and butter and regardless of who the client is, they need to think twice before they open their mouth.
2/ You need more staff like the house-keeper that are going to enjoy their job, that can communicate at all levels and when they make eye contact, that they are sincere with a bit of tact.
3/ The devil is in the detail and there is very little of that. Go to the Mirador in Swansea and you'll understand what I mean.
4/ From the reactions to the reviews, Rupert is certainly the wrong person to react to them. He's digging a bigger hole for himself (my opinion).
If someone asked me to give a review of the Hotel. I'd ask them first if they were loaded and do they care?

The hotel is located on the Coastal Path, the rooms are OK, but the major reason to book this hotel is quality of the food in the restaurant

I've been to Warpool Court Hotel near enough every year since 2003 with my family. We always stay in the same room but have seen many others in the hotel. Being 13 I don't know if its value for money but since we've been going for 8 years I'm guessing it is. The staff are lovely either smiling or saying hello when being seen in the hotel. The reception staff stand out staff going beyond the call of duty to make your stay as pleasurable as possible. Members of my family have been visiting Warpool for 40 years. We have visited Warpool for birthdays and anniversary stays and the staff have been so helpful making our stay as special. The food is lovely and High Tea for younger guests is delicious. I have eaten food at the main dinner time and the food is delicious aswell! Facilities are great having a swimming pool, coastal path, table tennis, snooker and a computer on the doorstep. Hats off to Rupert and all staff for making a great holiday for us all! One suggestion though. Exercise equipment and a different area for table tennis and snooker? Just because it would be nice to have a new area. Apart from that a great stay. I would reccomend it for anyone especially families with 6-16 year olds :)

I chose this hotel as a treat for my partner because of its entry in Welsh Rarebits which has normally proved reliable. I failed to research the hotel beforehand, had I done so I would have noted both that there were more "average/poor/terrible" entries on TripAdvisor than "excellent" or "very good ones" as also the arrogant responses of management to criticism.
Much of the structure of the hotel we found unattractive. Our room was small and utilitarian rather than in anyway imaginative even though we had paid for an upgrade. What is indeed a pleasant pastoral view with the sea in the distance is not enhanced by an oversize polytunnel-like structure housing the swimming pool. The staff were enjoyable but again, in the context of the claims made for the hotel, seemed inexperienced however willing. I was served cheesecake rather than the tart I had ordered as sweet. The coffee grounds were above the filter in the cafetiere and with no staff apparent, a trip to the kitchen was necessary to make amends. None of this of course matters in the grander scale of things and certainly I was not going to inflict distress on us both by making the complaints that legitimately might have been lodged with the well intentioned staff but ones who did not seem to represent the experience or responsibilities of senior staff. We enjoyed our meal notwithstanding all of this
What does matter is the cost - £290 for a night for dinner, bed and breakfast two, before any additions. Such over-charging for questionable service and limited and unimaginative rooms brings no credit to the hotel or Welsh tourism. The management, rather being repeatedly defensive, might do well to listen. Don’t visit until they have done so. There has to be an equality between price and what is provided.