My room was clean, the air conditioner worked great, the bed was comfortable, and the staff (especially the manager) was helpful and bent over backwards to be so.

We booked a room for two nights. Sharon was so kind in helping us as there were not many hotels/ rooms available in the area because of the flooding. It appears this hotel accommodates traveling baseball teams and rest assured, if you're not part of those groups, you do not get treated the same. Check-in was a breeze, however, the midnight clerk was very rude. Ask her a question and I was made to feel like I was bothering her. The room was nice, however, the dishes were left in the dishwasher instead of in the cabinets and they still appeared to be dirty from the previous visitors. The vents could use a major cleaning as well. Overall, nice hotel but I wonder if up the road we could have found one where the staff might have been friendlier. Housekeeping staff and Sharon were very friendly.

We have stayed at this hotel in the past but our needs continually changed this time and necessitated at least two extensions. Even during a high occupancy period (Busloads of Baseball teams) Angela McCoy did a balancing act to accommodate us and was successful each and every time. In my opinion, Angela McCoy is a huge asset to Plantation Oaks Suites & Inn. If bonuses or additional compensation is part of your policy, I would certainly recommend her.

Sincerely,
Lynda Spears

As a solo, female driver traveling with a large 100 lb. labrador I was having difficulty finding a safe and large-dog friendly hotel in the Memphis area. Based on the recommendations on trip advisor, I made a reservation at the Admirality of Plantation Oaks. I found all of the staff to be extremely friendly and good-hearted. The hotel was good. The room wasn't spectacular but was clean and functional and suited my purposes. Also, I felt very safe and the proximity to the Naval Base and restaurants was hard to pass up.

The hotel has a huge open lot behind it that was ideal for my dog to run around. I admit I was a tad upset at the extravagent $40 one-time "pet fee" the hotel charged me at check-in that the reservation agent had failed to mention when I made the reservation. Coupled with high TN tax, it came out to an additional $45 in charges that I did not expect. I felt the fee was exceptionally high ( thus my 2 star rating for "value") considering my lab slept on a blanket in the corner. Also, the "hot" breakfast consisted of a waffle maker and some crock pot sausages which resulted in me ending up at McDonald's for breakfast.

That being said, I am thankful that the hotel was big dog friendly, the staff were exceptionally nice and it was nice feeling "safe" traveling along. I would definitely recommend this hotel to others.