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West Point Hotel – reviews, photos

102 Conway Road, Colwyn Bay LL29 7LE, Wales
Hotel amenities
West Point Hotel
Ranked #5 of 10 Colwyn Bay B&B and Inns
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    12
    5
    1
    1
    2
Date Rating
Oak Creek, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“unsatisfied”
1 of 5 stars Reviewed 1 January 2012

We stayed at the hotel in the off season on the 28th of December. We arrived at around 1600 all lights were off, we rang the buzzer and a young man let us in and showed us the room, the room as well as the hotel was cold and unwelcoming. We payed 70 pounds for the night. The radiator in the room was terrible it never heated up more than 5-10 degrees in a room that started at about 40 degrees, and the radiator shut off sometime in the night. We complained about it to the young man, and he only said we could get another room that was smaller with less windows. We turned the other rooms heater on went out to dinner and when we came back both rooms were no more than 50-55 degrees. We needed to catch an early train so options to stay were limited, and as another post indicated they had no toiletries except for towels and the room was pretty outdated for 70 pounds. We spent three days in Wales and paid less for far better accommodations with excellent customer service and hospitality. This story will just be one of those funny stories you tell friends about places not to stay in Wales and about the great and not so great places you stay while on vacation.

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Gabriel W about West Point Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
“"Would most definitely stay again"”
4 of 5 stars Reviewed 5 September 2011

Very friendly and helpful hosts,nothing too much trouble. Excellent breakfast, lovely soft clean towels. I stayed for a week, midweek the sheets and towels were all changed. As a solo traveller I had two lots of towels both times in the room, two bath towels and two hand so I had more than enough. Plenty of tea bags, coffee, sugar and milk left in the room each day. Had a problem with the television in the room it was changed immediately. A good service all round.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sue B about West Point Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Lovely clean, well presented”
4 of 5 stars Reviewed 5 September 2011

We stayed here for one night over the bank holiday weekend. It was ideal for us as we needed 2 large family rooms. The rooms were an excellent size and very clean and tidy. This is a budget hotel so furniture is basic but it is totally fine. The hotel has recently been refurbished. The host Jan is lovely and breakfast is good. If you want a budget hotel that is clean and caters well for families this hotel is a great one to try.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask littlegem71 about West Point Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Absolutely Fantastic, Jan & Mick, you are lovely people & great great hosts...”
5 of 5 stars Reviewed 29 July 2011

Nothing was to much trouble... In the middle of a refurbishment I'm glad I convinced you we would not mind and I was right. The hotel was upside down but the 2 rooms you gave us were great, the effort made was superb. Great breakfast, great information & great, friendly, kind people... Nothing was to much trouble! All the way home we were planning our return & my 13 yr old daughter was amazed and asked how I knew Jan & Mick, that said it all... Thank you so so much... R, K & J.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rhawlor about West Point Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Fantastic value lovely place,”
5 of 5 stars Reviewed 15 July 2011

We moved here from the travelodge due to the noise, and what a find, friendly, family run, great room, great food, clean,well run and would stay here again and highly recommend, lovelly a plus

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about West Point Hotel

102 Conway Road, Colwyn Bay LL29 7LE, Wales
Price range (per night):* INR4,335

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